WEB-BASED RECRUITMENT INFORMATION SYSTEM FOR GOVERNMENT AGENCY (A CASE STUDY OF SUBEB, UYO)

CHAPTER ONE

INTRODUCTION

1.0 Introduction

This chapter presents the introduction to the research study on web based recruitment information system for government agency under the following headings:

• Background of the study
• Statement of the problem
• Aim and objectives of the study
• Significance of the study
• Scope of the study
• Organization of Research
• Definition of Terms

1.1 Background of the Study

Organization’s ability to grow and to stay on top of customer demand has always demanded heavily on the quality of its people. These days, this relationship is even more relevant, it is formed in a department named Human Resources Management (HRM). The main goal of this department is to create organizations that are both effective and efficient. (Wright & Dyer, 2000), stated in their book (People in the e-Business: New Challenges, New Solutions)”Human Resources functions can become critical partners in driving success, but to do so require that Human Resources changes its focus, its role, and its delivery systems”. Electronic business has increasingly become a necessary component and strong factor of business strategy and development. (Salehi, 2009) wrote “The internet has made a new competitive environment for businesses rethink and adapt technology to increase effectiveness and efficiency of the business processes”. E-business is not only buying and selling but also servicing customers and collaborating with business partners. (TRAPP, 2001) is convinced that the internet will never go away: the use of the internet will keep on increasing as companies look for ways to reduce costs. Human Resources department is one of the departments that have prominent contribution on the level of the company evolution. With the increasing use of information technologies in human resources planning and delivery, nature and role of human resources changed itself. (Ruël & al., 2004) stated in their study (e-HRM: Innovation or Irritation Management Revue) “e-HRM is a way of implementing HR strategies, policies, and practices in organizations through a conscious and directed support of and/or with the full use of web technology-based channels”. Organizations often adopt online systems because they believe e-recruiting is more likely than traditional recruitment sources to uncover individuals with unique talents and skills. An article on High Beam Business website is providing some results after analyzing surveys: In 2008, 73 percent of job seekers used the internet, compared to 66 percent of job seeker during the same period in 2005 Within the process of e-recruitment. It is evident that web-based recruitment systems have become important means of helping organizations establish a brand identity, attract talented workers, and retain valuable employees comparing to traditional recruitment method.

1.2 Statement of problem

1. Several organizations lack a web based recruitment system that will enable them to carry out the task of recruitment.
2. The traditional flat file organization is still in use and this makes the management and retrieval of information pertaining to recruitment difficult to manage.
3. Manual system of screening employees is very costly and also time consuming, due to the time wastage on sorting applicants’ resumes.

These problems are ever nagging and awaiting solutions in the process of recruiting and selecting personnel. It is in view of this that this study is conducted to design and implement a web based recruitment information system for government agency.