TRAINING TYPES AND THEIR IMPACT ON EMPLOYEE JOB SSATISFACTION

TRAINING TYPES AND THEIR IMPACT ON EMPLOYEE JOB SSATISFACTION

ABSTRACT
This study was conducted to determine the impact of Training types on employees’ job satisfaction of First Bank Nig. Plc in Asaba metropolis of Delta State. The sources or data that constituted this research work were primary and secondary data. A structured likert scale questionnaire was the instrument adopted to generate respondents’ views. The stratified sampling technique was also adopted in order to adequately generate information from respondents. The findings revealed that training types such as vestibule, on the job training, role modeling and other training methods are currently the strategic option service firms pursue so as to develop their organizational asset (human resource), it was concluded that training programs have a direct relationship with employees’ job satisfaction in that their individual potentials are equipped and developed through training, it was therefore recommended that for First Bank Nig. Plc to maintain her competitive position in her designated industry, she has to consistently invest in her human resource (employees) in order to develop the internal resource capability when compared to that of rivals thus enhancing job satisfaction.

TABLE OF CONTENTS
TITLE PAGE                                                                                    i
DECLARATION                                                                                    ii
CERTIFICATION                                                                                  iii
DEDICATION                                                                                       iv
ACKNOWLEDGEMENTS                                                                       v
ABSTRACT                                                                                         vi
TABLE OF CONTENTS                                                                     vii

CHAPTER ONE
INTRODUCTION

1.1 BACKGROUND TO THE STUDY                                     1

1.2    STATEMENT OF THE PROBLEM                                                 6
1.3    OBJECTIVES OF THE STUDY                                                    6
1.4    RESEARCH QUESTIONS                                                            7
1.5    RESEARCH HYPOTHESIS                                                          7
1.6    SCOPE OF THE STUDY                                                               8
1.7    SIGNIFICANT OF THE STUDY                                                    9
1.8    LIMITATION OF THE STUDY                                                       9
1.9    DEFINITION OF MAJOR TERM                                                   10
1.10  ORGANIZATION OF THE STUDY                                               13
1.11  SUMMARY                                                                                14
REFERENCES                                                                                  16

CHAPTER TWO
LITERATURE REVIEW
2.1    INTRODUCTION                                                                     17
2.2    TYPES OF TRAINING|                                                            20
2.3    JOB SATISFACTION                                                              25
2.4    RELATIONSHIP BETWEEN TRAINING TYPES AND
EMPLOYEE JOB SATISFACTION                                                   27
2.5    TRAINING POLICY                                                                35
2.6    PROCEDURE / PROCESS OF TRAINING                              36
2.7    METHODS OF TRAINING TYPES                                           45
2.8    THE LEARNING PROCESS                                                    47
REFRENCES                                                                                  59

 CHAPTER THREE

1. 1. RESEARCH METHODOLOGY                                   62
   2. INTRODUCTION                                                          63
   3. RESEARCH DESIGN                                                    63
   4. CHARACTERISTICS OF SAMPLE SIZE                         64
   5. POPULATION AND SAMPLE SIZE                                 65
   6. SAMPLE TECHNIQUES                                                  66
   7. METHOD AND DATA COLLECTION                             68
   8. TECHNIQUES FOR DATA ANALYSIS                            69
   9. VALIDITY AND RELIABILITY OF INSTRUMENT             69
   10. SUMMARY                                                                   70
   11. REFERENCES                                                             71

CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1    INTRODUCTION                                                                       72
4.1    ANALYSIS OF RESPONDENTS PROFILE                                73
4.2    ANALYSIS OF OTHER RESEARCH DATA                                76
4.3    HYPOTHESES TESTING                                                          83
4.4  SUMMARY                                                                                  87
CHAPTER FIVE
DISCUSSION OF FINDINGS, CONCLUSION AND    RECOMMENDATIONS

5.1   INTRODUCTION                                                                        88
5.2    DISCUSSION OF FINDINGS                                                       88
5.3    CONCLUSION                                                                        91
5.4    RECOMMENDATIONS                                                          92
5.5    LIMITATION AND SUGGESTION FOR FURTHER STUDIES 93
BIBLIOGRAPHY                                                                             95
APPENDIX                                                                                      99

TRAINING TYPES AND THEIR IMPACT ON EMPLOYEE JOB SSATISFACTION