TRAINING AS A VERITABLE TOOL FOR THE IMPROVEMENT OF SECRETARIAL EFFICIENCY IN AN ORGANIZATION

ABSTRACT

This Project work is “An Analysis of Training as Tool for improvement of secretarial Efficiency in an organization.” This was necessitated by the fact that most organizations fail, not because their workers, especially secretaries are not efficient, but as a result of lack of constant training.

This is necessary in view of continuous technological changes nowadays. The data generated using a structured questionnaire administered to all the 80 secretaries in Ajayi Crowther University, Oyo, Oyo State using the percentage method. It was found out, amongst others that increased learning made the secretaries more competent.

In view of this, it was partly recommended that organizations should have a consistent policy of sending their staff on regular training and developments programmes, as well as seminars, workshop and conferences.