THE IMPACT PROMOTION ON THE MARKETING OF A NEW SERVICES IN ENUGU METROPOLIS ( A CASE STUDY OF GLOBA –COM)

THE IMPACT PROMOTION ON THE MARKETING OF A NEW SERVICES IN ENUGU METROPOLIS ( A CASE STUDY OF GLOBA –COM)

ABSTRACT

This study on the impact of promotion of the marketing of a new services with particular note on Globa-com Plc Enugu was carried out some of the following objective.

1.                  To determine the Impact of promotional strategies in Creating consumers awareness of Globa –Com

2.                  To determine the Impact of promotional strategies on customers patronage of Globa-Com in Enugu Metropolis.  For additional information extensive literature review was conducted, researcher reviewed text books, journals magazines and News papers that are related to this study.  In order o achieve thus objective three set if questionnaire were prepare and administered to a population comparison staff/management distributors and customers of Globa-Com Plc within Enugu Metropolis.  The sample size of the study was determined using Topman’s formula to determine the sample size for customers, while census were used or the relevant staff management.

The data collected were presented on statistical table, analyzed and interpreted.

The hypothesis were tested using chi-square based on the analysis he following finding were made that the personal selling strategy has much impact on customers disposition and patronage.  That Globa-com Plc have not fully designed an optimal combinations of promo-tools to enhance their  performances.

The researcher wants the coverage of  GSM facilities to extent to more areas, particularly the towns and village to engender wider communication in the country.

The researcher recommended that the capacity of Globa-Com should be up grade urgently to enable it support efficient service of GSM in Nigeria.

TABLE OF CONTENTS

CHAPTER ONE

1.1              Background of the study

1.2              Statement of problems

1.3              Objectives of the study

1.4              Formulation of hypothesis

1.5              Scope of the study

1.6              Significance of the study

1.7              Definition of terms

CHAPTER TWO

2.0              Literature review

2.1              Meaning of marketing Promotion

2.2              An overview of a new products

2.3              Objectives of promotion

2.3.1 Component of Marketing promotion

2.3.2 Advertising

2.3.3              Sales promotion

2.3.4              Personal selling

2.3.5              Public relation

2.3.6              Direct marketing

2.4                    The Impact of promotion on the marketing of new service in Enugu Metropolis

2.5                    The Impact of promotion on the marketing of Globa –Com.

CHAPTER THREE

3.0              Research Methodology

3.1       Sources of data

3.2              Research Instruments used

3.3              Population of study

3.4              Sampling technique

3.5              Determination of sample size

3.6              Method of questionnaire distribution

3.7              Method of data analysis

3.8              Limitations of the study

CHAPTER FOUR

4.0              Presentation Analysis, and Interpretation of Data

4.1       Presentation and Analysis of data

4.2              Testing of hypothesis

CHAPTER FIVE

5.0              Summary of findings, Recommendation and Conclusion

5.1       Summary of findings

5.2              Recommendations

5.3              Conclusion

Bibliography

Appendix

CHAPTER ONE

1.1              BACKGROUND OF THE STUDY

Establishment of business including communication services requires that the firms make key decision.  These decision affects the total marketing programmes of the firm, simple put the marketing strategy.  However one vital area of such decision which demands proper attention is the communication strategy.

THE IMPACT PROMOTION ON THE MARKETING OF A NEW SERVICES IN ENUGU METROPOLIS ( A CASE STUDY OF GLOBA –COM)