THE IMPACT OF THE INTERNET SERVICES ON OFFICE TECHNOLOGY AND MANAGEMENT PROFESSION IN SELECTED BUSINESS ORGANIZATION IN ENUGU METROPOLIS, ENUGU STATE.

ABSTRACT

          The aim of this study is to find out the impact of internet services on Office Technology and Management Profession. This research covers the selected organization in Enugu Meropolis. In this research, the related literatures were reviewed.

          The populations used for this study were thirty office managers which were picked from the selected organization in Enugu metropolis.

          The instruments used for this study were questionnaires which were administered to office managers in few organizations in Enugu metropolises.

The data collection were analyzed and presented in tables.

          Having analyzed the findings in the previous chapter and the results one find out was that, the internet is a helpful device to the office Technology and Management’s profession in Enugu metropolis.

          In the light of the result, the researchers suggest that the office managers should be able to know the operational mode of the internet, since it is very important to their profession. And also, it will help the office managers to get needed training they required by giving them time after work..

TABLE OF CONTENT

Title page————————————————————————i

Approval page——————————————————————ii

Dedication———————————————————————-iii

Acknowledgement————————————————————-iv

Abstract————————————————————————-v

Table of content—————————————————————vi

Chapter one

1.0 Introduction—————————————————————-1

1.1 Background of the study————————————————–1

1.2 Statement of the problem ————————————————4

1.3 The objective of the study ———————————————–5

1.4 Scope of the study ———————————————————5

1.5 Research questions ——————————————————— 6

Chapter two

2.0 Review of related literature ———————————————– 8

2.1 The meaning and purpose of the internet —————————— 8

2.2 The effect of internet on the office managers ————————– 9

2.3 Record keeping———————————————————– 13

2.4 Enhancing the office manager through the internet —————– 14

2.5 Summary of related literature —————————————– 20

Chapter three

3.0 Research methodology ————————————————— 22

3.1 Design of the study ——————————————————- 22

3.2 The population of the study———————————————- 22

3.3 The sample size———————————————————— 24

3.4 Instrument of the study————————————————– 24

3.5 Method of data collection ———————————————– 24

3.6 Procedure for data analysis ——————————————— 25

Chapter four

4.1 Presentation and analysis of data ————————————– 26

Chapter five

5.0 Summary of findings, conclusions and recommendations ———- 31

5.1 Restatement of the problem ———————————————- 31

5.2 Summary of findings —————————————————– 32

5.3 Conclusion —————————————————————– 33

5.4 Recommendations ——————————————————— 33

5.5 Suggestions for further research —————————————– 35

5.6 Limitation of the study ————————————————— 35

References ———————————————————————- 36

Appendix A——————————————————————— 37

Appendix B (questionnaire) ————————————————- 38

CHAPTER ONE

1.0     INTRODUCTION

1.1     BACKGROUND OF THE STUDY

          The country if not the whole world is on the immense of technology, and this phenomenon has got in far reaching effect on almost all spheres of human endeavour.

          Different people have perceptions of what impact the modern technology via the internet is playing, to address the issues of performance of the Office Technology and Management profession in the new millennium.

          To be precise, many scholars have dealt on this topic but the researchers of the project work have tried to portray actually what the impact of the internet is regarding the performance of Office Technology and Management profession.

The internet according to Cerfi (1996) president of the internet society is a specific collaboration of independently managed networks that allow users at disparate heterogeneous computer networks to communicate with each other across organization geographical boundaries. Its main function in any social system may be identified as information, education, entertainers, communication and integration. Therefore, the internet as an information superhighway has been aroused to perform all these immeasurable impact for the rest of the world.

One cannot talk about information and access without making regular reference to the information technologies and their convergence particularly the INTERNET.