THE IMPACT OF POOR INDUSTRIAL RELATIONSHIP ON ORGANIZATION PERFORMANCE A CASE STUDY OF BETA GLASS PLC

TABLE OF CONTENTS
Title Page i
Certification ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Contents vi
CHAPTER ONE
1.0 Introduction 1
1.1 Background of the Study 1
1.2 Statement of the Problem 3
1.3 Purpose of the Study 4
1.4 Research Questions 4
1.5 Statement of Hypothesis 5
1.6 Scope of the Study 5
1.7 Limitation of the Study 5
1.8 Significance of the Study 6
1.9 Operational Definition of Key Terms 7
CHAPTER TWO
2.0 Review of Related Literature 9
2.1 Historical Background 9
2.2 Literature Review 11
2.3 Resolving the Management Problem in Nigeria 16
CHAPTER THREE
3.0 Research Methodology and Procedure 21
3.1 Introduction 21
3.2 Design of the Study 21
3.3 Area of the Study 22
3.4 Population of the Study 22
3.5 Sample and Sampling Techniques 23
3.6 Sources of Data Collection 26
3.7 Instrument Of Data Collection 24
3.8 Validation of Instrument 24
3.9 Administration of the Instrument 24
3.10 Method of Data Collection 24
CHAPTER FOUR
4.0 Data Presentation and Analysis 25
4.1 Introduction 25
4.2 Presentation of Data 25
4.3 Discussion of Findings and Results 28
CHAPTER FIVE – Summary, Conclusion, and Recommendations
5.1 Introduction 30
5.2 Summary of Findings 30
5.3 Conclusion 31
5.4 Recommendations 32
References 34
Appendix 36
Questionnaires 37

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

There is no group or association (be it a political group or business) that can bring its human and material resources together to achieve its objectives without a cordial relationship between the industrial relation in the organization.
The success or failure of any organization depends on the kind of motivation factor that the employer will use to motivate the employees. An employee who is well paid and also given other fringe benefits will be able to work harder to achieve higher productivity. In this study “The Implication of Poor Industrial Relation in an Organization on Productivity in an Industrial Establishment (A Case Study of Beta Glass Plc)” provides several types of products like glasses, bottles etc.
Indigenization policy was introduced in the country by the Federal Government in the year 1973 which made it pertinent to many Nigerian citizens to own and control manufacturing industries.
The researcher therefore aims at highlighting the implication of poor industrial relation in an organization on productivity to the factory (Beta Glass Plc) to avoid poor product which will bring the failure of the product which will them eventually lead to inefficient sales.
At the beginning like this, one may ask what is industrial relation? And what does the implication of poor industrial relation have on production? Industrial relation has been defined in many ways by different people.
This is a phrase for industrial relationship which exists between men at work at different level of authority hierarchy with the fact that, this is fundamental conflict of poor between those over whom authority is exercised.
Industrial relation is concerned with how work runs are taken to he distributed among the producer their source in the reward of the productivity is to this industrial areas and what the military intelligence is to army.
The implication of poor industrial relation on organization in productivity in its adverse implication on present and future states of this product materials and its dynamic market also identify the way that it will have implication on present and future state of customer supplier and employee. One may ask why a full registered company will go out of business sooner that it started selling off as assets and loosing the huge amount of capital and resources used in setting up this business.
The cause of this is sample because of the poor industrial relation that exist in this work place that may lead to strike, work to rule lock out that eventually bring about low quantity with poor quality on the company material.
The factors will thus, result in waste of economic resources which means a contraction of purchasing power and market which will result at lose in manufacturing distribution and wage corner through unemployment.

1.2 Statement of the Problem

The strength of poor industrial relations in Beta Glass Plc, Delta State can be evaluated from the way they manifest through strikes, low productivity, poor quality of the product in town and lack of co-operation between the organization and the junior staff of the factory worker in order to show their resentment about their management organized strike and demonstration along the strike of Ughelli town.
This is a serious problem to the industrial establishment in Ughelli town and to Nigeria in general at this strike and demonstration are allowed to grow without finding solution, it will bring out economy down. It will have an address effect on the percentage of these animals in town will also increase the numbers of death arising from hunger will increase poor quality of this product with high poor attached to him the average user/industries would find it very difficult to afford them.