THE IMPACT OF PERFORMANCE EVALUATION ON WORKERS PRODUCTIVITY IN NIGERIA

THE IMPACT OF PERFORMANCE EVALUATION ON WORKERS PRODUCTIVITY IN NIGERIA

ABSTRACT

Many organizations are experiencing low productivity due to lukewarm attitudes of their management to performance evaluation system. Organizational training needs can only be identified from performance evaluation outcomes. Performance evaluation system has been identified as an alternative paradigm to high productivity and performance. The study, therefore examined the impact of performance evaluation system on employee’s performance in Telecommunication sector. Simple random sampling technique was employed to select two hundred and sixty (260) respondents from the total population of one thousand three hundred (1,300) employees of MTN, Nigeria. Data were sourced through a structured questionnaire and personal interview. Analysis of data was performed with the aid of Mean, Standard Deviation and Linear Regression. Results revealed that the level of performance evaluation awareness is high among the staff of MTN, Nigeria. Results also established that performance evaluation system has significant impact on employee’s performance. Results also revealed that inability to provide on time feedback is a challenge to performance evaluation system in MTN, Nigeria. Subsequently, the study recommended that management should be objective during appraisal exercise, provide regular feedback and offer career development in order to help an organization wins the desired competitive advantage.