THE IMPACT OF MANPOWER DEVELOPMENT IN INSURANCE INDUSTRY (STUDY OF NIGER INSURANCE PLC)

THE IMPACT OF MANPOWER DEVELOPMENT IN INSURANCE INDUSTRY  (STUDY OF NIGER INSURANCE PLC)

ABSTRACT: 

This research study is an attempt to X-ray and given an indepth analysis of the importance and effectiveness of training programmes in Niger Insurance Plc. Training is a vital and necessary activity in all organization, it plays a large part in determination, it plays a large part in determining the effectiveness and efficiency of the organization. Therefore, every organization should continually train its employees for attainment of its goals and objectives. For the purpose of this research of the researcher made use of data collected through primary and secondary sources primary data were collected by the researcher himself directly from oriental insurance of Nigeria, Plc through oral interview and questionnaire. In addition, the data collected were analysed. In analyzing the data were first presented in tables and them interpreted and analysed graph were also used in some curses to demonstrate result. The finding disclose that training programmes are available and that every employees benefits from the programme in the company. Thus, in conclusion the researcher emphasizes the need for continuous training of employees.

TABLE OF CONTENTS

CHAPTER ONE

INTRODUCTION                                                      1

1.1  Background of the Study                                         3

1.2  Statement of the Problem                                 4

1.3  Objectives of the Study                                    5

1.4  Research Question                                           6

1.5  Significance of the Study                                  7

1.6  Delimitations, Scope and Limitations of the Study       8

1.7 Definition of Operation Terms                             9

CHAPTER TWO

2.1  Review of Related Literature                              11

2.2  Definition and Meaning of Training                            11

2.3  Objectives of Training                                       14

2.4  Reduces Costs of Waste and the

Number of Accidents                                        16

2.5  Evaluation of Training                                       16

2.6  Principles and Techniques of Training                  18

2.7  Methods of Manpower Training                          22

2.8  Demonstration an Example                               24

2.9  Programmed Instructor                                    26

2.10 Audio-Visual Aids                                             27

References                                                      28

CHAPTER THREE

3.1  An Overview                                                   29

3.2  Primary Data                                                   29

3.3  Secondary Data                                               30

3.4  Population of the Study                                    31

3.5  Sample Size                                                    31

3.6  Sample and Sampling                                       32

3.7  Reliability of the Instrument                              33

CHAPTER FOUR

4.1  Summary of Findings                                       34

4.2  Discussion of Findings                                      35

CHAPTER FIVE

5.1  Conclusion                                                      38

5.2  Recommandations                                           39

Bibliography                                                    41

Appendix                                                        43

CHAPTER ONE

INTRODUCTION

1. BACK GROUND OF THE STUDY

The importance of human resources in an organization cannot be over-emphasized. Every organization cannot depend more on this resources for attainment of its objectives. However, the objectives cannot be achieved unless the organization is made up of the employees who have skills, knowledge and abilities to work. Although employees may have the abilities, skills and knowledge but in the long run, they may find it very difficult to cope with their jobs due to many factors such as organization charges, job charges, technological changes and so on.

Therefore management involves manpower training and development as one of its various activities. When workers are employed they are due for retirement but they are being trained in order to increase their abilities, skills and knowledge.

THE IMPACT OF MANPOWER DEVELOPMENT IN INSURANCE INDUSTRY  (STUDY OF NIGER INSURANCE PLC)