THE IMPACT OF ICT ON THE JOB PERFORMANCE OF WORKERS IN SELECTED TERTIARY INSTITUTIONS IN ANAMBRA STATE

THE IMPACT OF ICT ON THE JOB PERFORMANCE OF WORKERS IN SELECTED TERTIARY INSTITUTIONS IN ANAMBRA STATE

TABLE OF CONTENTS

Title page                                                                                                     i

Approval                                                                                              ii

Certification                                                                                      iii

Dedication page                                                                                iv

Acknowledgement                                                                            v

Table of contents                                                                              vi

Abstract                                                                                              viii

CHAPTER ONE

1.0 Introduction                                                                               1

1.1 Background to the Study                                                          1

1.2 Statement of the Problems                                                        5

1.3 Objective of the Study                                                                5

1.4 Research Questions                                                                   6

1.5 Research Hypothesis                                                                  7

1.6 Significance of the Study                                                          8

1.7 Scope of the Study                                                                      9

CHAPTER TWO

2.0 Review of Related Literature                                                     12

2.1    Computer Application and Organization Efficiency           13

2.2    Information Technology and Original Values                     15

2.3 Internet Connection and Employees Satisfaction                          18

2.4    Modern Office Technology and Workers Job Performance       21

CHAPTER THREE

3.0 Research Methodology                                                                      26

3.1 Design of the Study                                                                    26

3.2 Area of the Study                                                                        27

3.3 Population of the Study                                                             27

3.4 Sample and Sampling Techniques                                          29

3.5 Validation of the Instrument                                                    30

3.6 Distribution and Retrieval of Instrument                               31

CHAPTER FOUR

4.0 Presentation and Analysis of Data                                          32

4.1    Presentation of Data                                                                32

4.2 Discussion of Findings                                                             42

CHAPTER FIVE

5.0 Summary, Conclusion and Recommendations                     43

5.1 Discussion                                                                                  43

5.2 Conclusion                                                                                         44

5.3 Recommendation                                                                       45

5.6 Limitation of the Study                                                              47

References                                                                                         48

Appendix A                                                                                        49

Appendix B                                                                                        50

Abstract

The impact of ICT is to convey, manipulate and store information; the population is 220, and sample size 142. The findings are based on greatly influenced social, political and economic processes in Anambra State and worldwide. Regardless of the level of practice, ICTs will continue influencing the careers of social workers and the clients they serve. ICTs have received some attention in the social work literature and curriculum, but we argue that this level of attention is not adequate given their ubiquity, growth and influence, specifically as it relates to upholding social work ethics. Significant attention is needed to help ensure social workers are responsible to the technological changes in the organizations.

CHAPTER ONE

1.0   INTRODUCTION

Background to the Study

Before now, the people of old (our fore fathers) used their fingers, toes to count or keep record. Pebbles or stones were used after counting, the stones were kept as a reminder of the number of yams remaining in the barn. Sticks were also used to shape and keep record by the people of old like noting the number of sheep and goats in the compound. Some important documents were kept in the local boxes holes were dugged in the ground where money is being saved. The early method of counting, distributing information, communicating and keeping records could not solve some disturbing problems of counting and record keeping.

THE IMPACT OF ICT ON THE JOB PERFORMANCE OF WORKERS IN SELECTED TERTIARY INSTITUTIONS IN ANAMBRA STATE