THE IMPACT OF EMPLOYEE PARTICIPATION IN DECISION MAKING AND ORGANIZATIONAL PRODUCTIVITY (A STUDY OF FIDELITY BANKS IN LAGOS STATE)

ABSTRACT

This study is concerned with an investigation of the existing level of workers participation in organization decision making and productivity within the work organization or environment. The study involving a survey in which a total of 100 [one hundred] draw of a bank in Lagos were used as subjects. Results shows that employees demonstrated high interests in participation in the decision making process with their respective work places. However, the actual level of participation in management decision making demonstrated by the employees were found to be relatively low. The study reveals a growing desire of non management employees in the Nigeria work environment to exercise greater involvement in the decision making process of their organization.

TABLE OF CONTENTS

  Title Page                                              i

  Certification                                           ii

  Dedication                                             iii

  Acknowledgement                                          iv

  Abstract                                                v

  Table of contents                                    vi

CHAPTER ONE                                       

1. Introduction                                      1

1.1  Background of the study                     1

1.2  Statement of the problem                   4

1.3  Objectives of the study                       6

1.4  Research question                              7

1.5  Significance of the study                     8

1.6  Scope of the study                             9

1.7  Limitation of the study                       9

1.8  Definition of terms                            

CHAPTER TWO

• Literature review                                11

2.1  Introduction                                      11

2.2  What is employee participation            13

2.3  Decision making                                15

2.4  Some decision making theories            16

2.5  Empowerment                                          17

2.6  Method of employee participation         19

2.7  Conditions of employee participation

in decision making                             21

2.8  Benefits of employee participation               22

2.9  Adverse Effects of employee

Participation                                      24

CHAPTER THREE

• Research design and methodology        27

3.1  Introduction                                      27         

3.2  Research design                                 28

3.3  Sources of data collection                   29

3.4  Population and sample size                  30

3.5  Sample techniques                             30

3.6  Validity and reliability of measuring

 Instrument                                      31

3.7  Method of data analysis                      32

CHAPTER FOUR

• Presentation and analysis of data         33

4.1  Introduction                                      33

4.2  Presentation of data                                  33

4.3  Analysis of data                                 34

4.4  Interpretation of data                         38

CHAPATER FIVE

• Summary conclusion and

Recommendation                               41

5.1  Introduction                                      41

5.2  Summary of findings                          41

5.3  Conclusions                                       42

5.4  Recommendations                              43

References                                               46

Appendix

CHAPTER ONE

• INTRODUCTION

This research work is anchored on the need to raise the

Productivity level of workers through appropriate motivational techniques. The involvement of workers in management decision making is engendered as a means for inducing motivation in the workers leading to positive work attitude and high productivity. Employee participation is deemed desirable in view of the benefits of workers participation to organization and society at large. Worker participation has been seen as capable of providing workers conducive work environment, opportunity to exercise their innate potentials and willingness to pursue corporate goal of the organization.

1.1  BACKGROND OF THE STUDY

       The concept of employee participation represent a popular theme in the world of work among scholars in the filed of industrial sociology. Industrial relations as well as management. It refers to any arrangement which is designed to involve low cadre employees [workers] in the important decision making with the work place. This implies that rather than saddling with a group within the enterprise [for instance management] with the responsibility of making decisions [including the workers] would be involved in its formulation and implementation.

       Decision making or Decision according to the oxford advance learner is the action of deciding a conclusion reached and a judgment arrived at. Therefore decision making is the most germane activities management of muitifanous organization ranging form small –scale organization to multinational corporations. Decision making styles through out organization are changing because the task the environment and the people have changed. We are not marching troops into battle, we do not want blind obedience. Competitive advantage is now the results of employer making decision thinking being creative and asking questions.

       Employee participation implies arrangement designed to involve workers in the enterprise decision making process. This allows for employees involvement in the initiation, formulation and implementation of decision within the enterprise. The concept can also be understood in terms of a new approach to industry and society in which people want to be interested with the taking of decision which have direct bearing on them.

       McGregor (1960 ) contend that employee participation consist basically in creating opportunities under suitable condition  for people to influence decision which affects them. It is a special care of delegation in which the subordinate gain greater control greater freedom of choice with respect to bridging the communication gap between the management and the workers. This serve to create a sense of belonging among the workers as well as a conducive environment in which both the workers would voluntarily contribute to healthy industrial relations.

       When most managers are honesty they will acknowledge that their employee often have greater knowledge about their work than the do. Clearly, effectiveness can only be achieved with their total involvement management at times, see decisions to the heart of their job in that, they must always choose what is to be done, who will do it, where and most at times, how it will be done.

       It is based on the above that the research wishes to asses the impact of employee participation in decision making and also on organizational production in Nigeria using Fidelity banks in Lagos as a case study.