THE IMPACT OF CREDIT MANAGEMENT ON THE PROFITABILITY OF A MANUFACTURING COMPANIES

THE IMPACT OF CREDIT MANAGEMENT ON THE PROFITABILITY OF A MANUFACTURING COMPANIES

ABSTRACT
The aim of this research work is to appraise “The impact of credit management on the profitability of a manufacturing company focused on Unilever Nigeria Plc Aba”. This is because; trade credit is a short term source of finance and sometimes take the form of bills payable. The statement problem of this research banks about the poor level of credit management and also the problems which the firms encounter as a result of high-rate of bad debts. The objective of this
research study is to highlight the effects of the credit management on the profitability of the company as well as to highlight the advantages of effective and efficient management of trade credit amongst others. Furthermore, this research work will be of immense significance to the staff
of Unilever Nig. Plc Aba as well as the students and the researcher since it aims at providing eective
means of reducing default in collection of accounts. Also, research questions like; could a company’s liquidity problem be attributed to bad debt? On the average, how long do you allow credit to customers? Etc. research instrument used were questionnaires for the purpose of obtaining the desired result. In treating and analyzing the data collected, an extensive use of tabular information and percentages were of great importance. In the light of the findings and conclusions of this work, the following recommendations are put up: that then should
be a regular review of credit policies to suit the changes in the business environment and that an enquiry unit should be established to take responsibility for prospective credit’s assessments amongst others.

TABLE OF CONTENT
Title page – – – – – – – – – – i
Approval page – – – – – – – – – ii
Dedication – – – – – – – – – – iii
Acknowledgement – – – – – – – – – iv
Table of Content – – – – – – – – – v
Abstract – – – – – – – – – – vi
List of tables – – – – – – – – –
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study – – – – – – – 1
1.2 Statement of the Problems – – – – – – – 3
1.3 Significance of the study – – – – – – – 3
1.4 Scope of the study – – – – – – – – 4
1.5 Limitations of study – – – – – – – – 5
1.6 Research questions – – – – – – – – 5
1.7 Hypothesis – – – – – – – – – 6
1.8 Objectives of the study – – – – – – – – 7
1.9 Definition of Terms – – – – – – – – 8
1.10 Theoretical framework – – – – – – – 9
CHAPTER TWO: LITERATURE REVIEW
2.1 Theoretical Review – – – – – – – – 12
2.2 Empirical review – – – – – – – – 24
CHAPTER THREE
3.1 Design of the study – – – – – – – – 49
3.2 Area of the study – – – – – – – – 50
3.3 Population of the study – – – – – – – 50
3.4 Sample and Sampling Technique – – – – – – 51
3.5 Instrument for data collection – – – – – – 51
3.6 Validity of the Instrument – – – – – – – 52
3.7 Reliability of the Instrument – – – – – – 53
3.8 Method of Data Collection – – – – – – – 53
3.9 Method of Data Analysis – – – – – – – 53
CHAPTER FOUR: DATA PRESENTATION
4.1 Discussion of Results – – – – – – – 55
CHAPTER FIVE: SUMMARY OF FINDINGS, DISCUSSIONS, CONCLUSION,
RECOMMENDATIONS, IMPLICATIONS AND LIMITATIONS
5.1 Summary of Findings – – – – – – – 71
5.2 Conclusion – – – – – – – – – 72
5.3 Recommendations – – – – – – – – 73
5.4 Implications – – – – – – – – – 75
5.5 Limitations of study – – – – – – – – 75
5.6 Suggestion for further study – – – – – – 76
Bibliography – – – – – – – – – 77
Appendix – – – – – – – – – 78

THE IMPACT OF CREDIT MANAGEMENT ON THE PROFITABILITY OF A MANUFACTURING COMPANIES