THE EFFECTS OF MODERN OFFICE AUTOMATION ON THE PRODUCTIVITY OF SECRETARIES

THE EFFECTS OF MODERN OFFICE AUTOMATION ON THE PRODUCTIVITY OF SECRETARIES

CHAPTER ONE

INTRODUCTION

Background of the study

Work was the major activities of man before the industrial revolution that was the period marked with mechanization of work, presently computer is representing mechanization thereby turning the work into automation.

The 21^st century has witnessed a lot of advancement both in science and technology. This advancement has been growing rapidly since the end Second World War both in manufacturing, aviation, medicine, engineering, finance and administration, such advances has affected adversely in all aspects of life. These technological advancement includes the modern office automation which we use in our day to day activities in he business organizations.

However modern automation in all works of life does not exempt secretarial productivity. The required unchanged while the procedure continues to change as more and more sophisticated machines are introduced in the office.

The impact brought about by the invention of new office machines are immeasurable many of those office automation out-ways the secretaries performance due to their effectiveness, speed and time saving. The introduction of most office automation might go as far as costing secretaries their job as a result of limited numbers being employed.

The fear of cost of craftsmanship as new product (automation) replaces the old ones becomes the issue of stake. Consequently, the issue of bearing extra cost in training and retraining secretaries becomes a problem.

These and many other reasons motivated the researchers into investigating and ascertaining how true these statement are with regards to the effects of modern office automation to the productivity of secretaries.

Statement of the Problem

The world is undergoing a raid change due to the innovation of modern automation as we are the new millennium and the evolution continues in order to cope with the modern age needs to know the effects of all these automated machines.

What are the effects of these changes on the productivity of secretaries in the offices, her ability to cope her job security, her relevance to the office work for which she is employed and moreover, the training which is o prepare her to meet the challenges of her over-changing work environment.

For government to equip their offices with modern automation they need enough capital to import these machines since they are not produced in Nigeria.

Modern office automation we all know needs expertise as regards to repair and procurement of spare marts.

Some of these automated machines need suitable environment like air-conditioned room, isolated pace and wide space. For Oru West L.G.A to acquire these equipment, they will have to re-adjust their environment to suit the new machines that is to be acquired.

Purpose of the study

1. To identify the effects of modern office automation on the productivity of secretaries.
2. To identify the use of office automation.
3. To examine the importance of automation.
4. To identify the problems secretaries encounter in using those automation.

Significance of the Study