THE EFFECTS OF MODERN INFORMATION TECHNOLOGY ON YESTERDAY SECRETARIES (A STUDY OF SELECTED PUBLIC AND PRIVATE ORGANIZATIONS IN ENUGU METROPOLIS

THE EFFECTS OF MODERN INFORMATION TECHNOLOGY ON YESTERDAY SECRETARIES (A STUDY OF SELECTED PUBLIC AND PRIVATE ORGANIZATIONS IN ENUGU METROPOLIS

ABSTRACT

This research has been carried out to discover the impact of modern information technology (IT) on the job of the effect of modern information technology on yesterday’s secretary focus on public and private metropolis, Enugu.

The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, lecturer notes, textbooks, dictionary and past project were used in data collection and the researcher make use of all the categories of secretaries of public and private organization as the population of the study.

The data was collected, presented and analysed by the use of table and percentage form. From the data analysed, the researcher found out that there has been a great improvement in the secretarial service of yesterday’s office based on the automation they uses.

It was discovered that information technology can never replace secretarial role in any business organization. Rather the modern equipment is an aid to the secretary in facilitating her job.

The research thereby recommending that every secretary should endeavour to upgrade their skills and knowledge on modern technology so as to equip themselves and face challenges of information technology.

TABLE OF CONTENTS

CHAPTER ONE

1.0       Introduction

1.1         Background of the Study

1.2         Statement of the problem

1.3         The purpose of the study

1.4         Scope/Delimitation of the study

1.5         Research questions

1.6         Significance/Rational of the study

1.7         Definition of terms

CHAPTER TWO

2.1         Review of literature

2.2         Historical background of the secretary

2.3         Who is a secretary

2.4         The effect of modern Information Technology on Yesterday’s secretary

2.5         Types of information technology used in office

CHAPTER THREE

3.0       Research Design and methodology

3.1         Research design

3.2         Area of study

3.3         Population of the study

3.4         Sample and sampling techniques

3.5         Research Instrument

3.6         Method of Data collection

3.7         Method of Data analysis

CHAPTER FOUR

4.1         Presentation and analysis of Data

4.2         Percentage analysis of Data collected

4.3         Discussion of findings

CHAPTER FIVE

5.0       Summary of findings, conclusion, Implication and Recommendations

5.1         Summary

5.2         Conclusion

5.3         Implication of the results

5.4         Recommendation

5.5         Suggestions for further research

5.6         Limitation of the study

Reference

Appendix I

Appendix II

THE EFFECTS OF MODERN INFORMATION TECHNOLOGY ON YESTERDAY SECRETARIES (A STUDY OF SELECTED PUBLIC AND PRIVATE ORGANIZATIONS IN ENUGU METROPOLIS