THE EFFECTS OF EMPLOYEES PERFORMANCE APPRAISAL ON PRODUCTIVITY GROWTH OF PUBLIC ENTERPRISES (A CASE STUDY OF PHCN ABA DISTRICT)

ABSTRACT

Every organization has some set of objectives to achieve and achieving these entails the input of four basic resources including human, land, finance and material resources of these, the human resources is the most dedicate and critical. Like any other assets that depreciate and goes obsolete or technological it is this change that warrants employees’ performance appraisal to meet up with the objective and goals of the organization. The research into the effect of employees’ performance appraisal on productivity and growth of public enterprises. A case study of PHCN Aba, district was undertaken to find out the usage and relevance at performance appraisal in public enterprises in Nigeria as it is related to the productivity of the employee and the overall growth of the enterprises.    The method the researcher use to gather data for the analysis in questionnaire and interviews. Hypotheses were formulated and chi-square statement test was used to test the hypothesis. The research made the following recommendations in the case study and the reason for employee performance appraisal in PHCN.

TABLE OF CONTENT

Title page                                                          

Approval page                                                  ii

Dedication                                                       iii

Acknowledgement                                             iv 

Abstract                                                         v

Table of content                                                      vi

CHAPTER ONE

1.0  Introduction                                             1

1.1  Background of the study                            1

1.2  Profile of the company of case study           3

1.3  Statement of the Problem                          4

1.4  Objectives of the study                              5

1.5  Research questions                                   7

1.6  Significance of the study                            8

1.7  Scope and limitations of the study              9

1.8  Definition terms                                        10

1.9  Brief history of the case study                           11

CHAPTER TWO

2.0  Review of related literature                         12

2.1  Introduction                                                    12

2.2  Concept of employee performance appraisal 13

2.3  The use of performance appraisal                15

2.4  Rating errors                                            16

2.5  Types of performance appraisal                   18

2.6  Who is responsible for formal performance

Appraisal?                                                       19

2.7  Performance appraisal                               20

2.8  The relevance and important of employees   22

2.9  Summary of the reviews of related literature.      24

CHAPTER THREE

3.0  Methodology                                            29

3.1  The design of the study                             30

3.2  The area of the study                                31

3.3  The population of the study                        32

3.4  Sample and sampling techniques                 33

3.5  Method of data collection                                  35

3.6  Method of data analysis                             36

CHAPTER FOUR

4.0  Presentation and analysis of data`               39

4.1  Analysis of the research question                40

4.2  Discussion of finding                                 47

CHAPTER FIVE

Summary, conclusion and recommendation        

5.0  Introduction                                             49         

5.1  Re-statement of the problem                      50

5.2  Summary of findings                                 52

5.3  Conclusion                                               53

5.4  Recommendation                                      54

5.5  Suggestions for further study                     56

       Bibliography                                             58

       Appendix                                                 61

Questionnaire                                           62

CHAPTER ONE

1.0 INTRODUCTION

       The effect of employee performance on productivity and growth of public enterprises in Nigeria is likening when our economy is having an economic meltdown turnover due to a very low productivity of our public enterprises.

1.1 BACKGROUND OF THE STUDY

              To manage an organization efficiently and effectively, there should exist a proper hierarchical structure to clarify organizational lines of responsibility. This structuring is necessary for the purpose of knowing the following principal managerial functions thus: