ABSTRACT
This research examined the degree of labour relationship between management and employees of Anammco Plc Emene. The population consisted the staff of Anammco including secretaries the sample is 100 for the analysis of the data collected. It was discovered that cordial relationship exists between management employees of Anammco Plc even though the organization has thrived without industrial crises.
TABLE OF CONTENTS
Title Page ii
Approval Page iii
Dedication iv
Acknowledgement v
Abstract vi
Table of contents vii
List of Tables
Chapter One
Introduction 1
Background of the Study 1
Statement of Problem 4
Purpose of the Study 5
Significance of the Study 5
Delimitation of the Study 6
Assumption of the Study 6
Research Question 7
Definition of Terms 7
Implications of the Study 8
Chapter Two
Review of Related Literature 9
Public Relations 9
Effect of mutual relations 11
Communication 13
Labour participation in management 16
Leadership style 20
Motivation and the input in workers productivity 22
Chapter Three
Methodology 24
Design of the Study 24
Area of Study 24
Population of the Study 24
Sample and Sampling Techniques 25
Instrument for Data Collection 25
Testing the validities and Reliability of
Research Instrument 26
Methods of Data Distribution 27
Methods of Data Analysis 27
Chapter Four
Presentation, Analysis and Interpretation of Data 28
Chapter Five
Discussion of Findings, Summary, Conclusion and
Recommendations 39
Discussion of Findings 39
Summary of Findings 43
Conclusion 44
Recommendation 45
Limitation of the study 47
Area / Areas for Further Research 47
Appendix 49
Letter of Transmission 49
Questionnaires 50
References 55
LIST OF TABLES
Table I
Table showing the level of distribution of questionnaire
Table II
Table showing the respondents opinion on industrial strike / misunderstanding
Table III
Table showing the respondents opinion on employee participation in decision making
Table IV
Table showing the respondents opinion on management appraisal method
Table V
Table showing the respondents opinion on promotion and advancement criteria
Table VI
Table showing the respondents opinion on the benefits of incentive to workers.
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY
Anambra State Motor Manufacturing Company Limited is a Joint Venture between Federal Republic of Nigeria and Daimler Benz AG of Germany. The company produces Mercedes – Benz vehicles. It is situated at Emene Industrial Layout along Enugu Airport Road. The company belongs to schedule two of Nigeria Enterprises promotion Act 1977, with 408 foreign equity participation and 60% local.
The company which had over 1,500 labour strength in 1981 has been experiencing difficulties resulting from different government policy measures. This had given rise to series of retrenchments in the organization. The company product ranges from trucks of 5 – 38 metric tons gross weight, MBL 608 D (33 seaters) buses, to MBO 131 (42 seaters) city buses. The company is mainly an assembling plant type. All the parts are obtain from the parents company – Daimler – benz AG of Germany.
The raw materials obtained in Nigeria ranges from 10% to 20% depending on the product. The achievements of the percentage of local contents in made possible due to federal by government policy on local sourcing of raw materials by companies.
The central management of the company is made six major divisions viz managing directors, deputy managing directors, finance and organization managers, technical, marking manager and personnel manager.
The last five divisions report to the managing directors. The issue of accurate definition of productivity and how to measure it in relation to Nigeria workers has not been fully resolved.
Management are group of people entrusted with the day to day administration of an organization. The management direct and control activities of the organization. Their concern is to protect the interest of the investors (shareholders) by ensuring the survival of the organization, there must be mutual trust and co-operation between these two parties for the organization to achieve its objectives.
Incidentally employees and management most often have conflicting objective for employees to achieved the highest price for their product and maximum profit for the shareholders, this objectives include cost control which will result in fair return to shareholders.
According to Akin Oloja, “since the best part of a workers active life is spent in the work place, they should be given the opportunity to share from the organization profit which accumulate through workers effort and labours”.
Employees should recognize managements stand in trying to protect the interest of the investors. The investors only aim is at getting interest on their investment which must be high enough to enable them forgo investment in risk-free areas such as government bonds, debentures, long term investment etc.
Stoner, J. A. F. (1978) said in his human relation theory, that the way managers interact with subordinates, their human aspects of management – employee relationships, industrial relationship and organized bargaining and negotiating between the two. Its main task is to make employees happy so that, they can work cooperatively for optimum production.
Labour / management problems: In an organization where poor human relations attitude exists, employee are not motivated to work towards the achieving organizational goal. If they find their job unsatisfactory, they could develop a lukewarm attitude towards the job, if an employee is unjustly evaluated during performance appraisal the employee’s moral.
STATEMENT OF PROBLEMS
Human beings have insatiable needs and the urge to satisfy their needs creates problems in business organization. In fact human beings with insatiable needs constitute the workforce of an organization. It is important that problems that will distract them at work are taken care to a reasonable degree before they go off. Problems encountered at the work in any work environment could be either economical, social or political.
It is difficult to determine how cordial the labour relationship between management and employees of Anammco Plc, Enugu. It is also difficult to determine whether the employees of Anammco are well motivated by the management for their increased productivity.
This research work therefore determined the degree of labour relationship between management and employees of Anammco Plc, Emene Enugu.
PURPOSE OF THE STUDY
The purpose of the study is to:
Determine if cordial labour relationship exists between management and employees of Anammco Plc.
Determine the degree of the relationship of Anammco Plc.
Determine if management encounters any problems in maintaining good labour relationship with their workers.
Determine the best strategies to sustain good labour relationship between management and workers of Anammco Plc.
Make recommendations on how to maintains good labour relationship between management and employees in any business organization.
SIGNIFICANCE OF THE STUDY
The finding of this study shall be useful to business organization in determine ways of solving problems of industrial unrest. The project shall also be immense benefit to all prospective employees in business organization to determine various ways through which they related with employees to ensure industrial harmony.
The finding in this study shall also be useful to business administration and managers in designing effective strategies to ideal with their staff to ensure tranquil industrial atmosphere.
DELIMITATION OF STUDY
This study is delimited to determined only the degree of labour relationship existing between management and employees of Anammco.
THE DEGREE OF LABOR RELATIONSHIP EXISTING BETWEEN MANAGEMENT AND EMPLOYEES A CASE STUDY OF ANAMMCO PLC, EMENE ENUGU
