STRATEGIES OF IMPROVING THE EFFECTIVENESS AND EFFICENCY OF PERSONAL SECRETARIES

They are different view on the role and performance efficiency and effectively of personal secretaries in WAEC and NECO, in Enugu. They fail to recognize that secretary is an important past in any organization and that her contribution and effeteness always ensure success and progress in the organization. The study investigated the role and performance efficiency and effectively of personal secretaries is WAEC and NECO, Enugu . The population comprised sixty (60) secretarial in WAEC and NECO Enugu. The researcher made use of questionnaire it was discovered from the analysis of the takes that some individual employer and organization and the general public are ignorant of the role of secretaries in their respective organization and this led to secretaries not performing efficiently and effectively. The recommendation was that seminars and conferences should be given and also in - service training in order to develop their knowledge and experience on their profession. In conclusion, the boss should delegate some of their duties and good incentive to them they should also provide enough tools available for the achievement of the organizational goal.