STAFF MOTIVATION AS EFFECTIVE INSTRUMENT IN ENHANCING PRODUCTIVITY IN BUSINESS ORGANIZATION (A CASE STUDY OF NITEL LIMITED ENUGU)

STAFF MOTIVATION AS EFFECTIVE INSTRUMENT IN ENHANCING PRODUCTIVITY IN BUSINESS ORGANIZATION (A CASE STUDY OF NITEL LIMITED ENUGU)

ABSTRACT

The purpose of the study is to identify the staff motivation as effective instrument in enhancing productivity in a business organization (A case study of NITEL Limited Enugu). Data was collected by means of questionnaires administered to the three hundred and eight respondents of NITEL Limited Enugu with a sample size of seventy five (75) workers. Other sources of was collected from NITEL journals and newsletters. Date was analyzes using percentage presentation and tabular tables. Major findings were as follows: All the organization under study has effective staff development. The motivation of staff and incentives allowed were base on organization goals achieved. Lack of staff motivation and development policy could cause an irreparable loss to the organization that ignores it. The two findings above according to them encourage staff to work harder so as to enjoy higher upgrading of salary and allowance including bonuses. Effective staff motivation policy creates stability of workers. Based on these findings the following recommendations were made. All categories of workers should have chances of development as that they will be allowed and concentrated on between level. Motivation of staff should be encouraged so that the talented should not divert to other communication industries.

TABLE OF CONTENTS

CHAPTER ONE

1.0  INTRODUCTION                                               1

1.1  Background of the Study                                         1

1.2  Statement of the Problem                                 9

1.3  Objective of the Study                                      12

1.4  Scope of the Study                                          13

1.5  Research Question                                           14

1.6  Significance of the Study                                         14

1.7  Limitation of the Study                                     15

1.8  Definition of Terms                                          17

References                                                      18

CHAPTER TWO

2.0  LITERATURE REVIEW                                       19

2.1  Introduction                                                    19

2.2  Problem of Staff Motivation                               23

2.3  Effect of Staff Motivation                                         24

2.4  Ways of Improving Staff Motivation                          26

2.5  Major Theory of Staff Motivation                        28

2.6  Some Motivational Concepts                              35

References                                                      43

CHAPTER THREE

3.0  DISCUSSION, CONCLUSION

AND RECOMMENDATION                                   44

3.1  Discussion or Result Findings                             44

3.2  Conclusion                                                      46

3.3  Implication                                                     48

3.4  Recommendation                                             49

3.5  Suggestion for Further Research                        50

Bibliography                                                    51

Appendix I                                                      54

Questionnaire                                                  55

CHAPTER ONE

1.0  INTRODUCTION

There was no such word as motivation before 1330, although the practice of incentive and leadership praise flourished in the temple of phad as early as 2000BC. Chanalya in his Arthashasta written in about 300BC mentioned about the existence of motivation whop reserved courage by the phad’s kingdom to bring and spirit a work force at subordinate to a greater level and height. It is of Germanic origin through some people trace its organization to the French word “Incenticia” and Italian word “Carrito” it referred to a bench for incentive and motivating workers in organization. The first place were motivation took effect was in Scotland in the year 1342.

STAFF MOTIVATION AS EFFECTIVE INSTRUMENT IN ENHANCING PRODUCTIVITY IN BUSINESS ORGANIZATION (A CASE STUDY OF NITEL LIMITED ENUGU)