CHAPTER
ONE
- GENERAL
INTRODUCTION
According
to and Kirk Patrick (1982). promotion is an important element in marking mix of
most firms and it is not important in others for soft drink manufactures, whose
products, price and distribution channels are very similar to those of competitors seller of can juices
and sweet flavored drinks in includes the members of great many of
differentiating their products in the minds of the consumers.
Many
industries lay emphasis and attention on promotion than other marketing mix to
create effective awareness and it enhance purchase because, promotion gives the
description of product to the end users and target market.
However,
in the promotional activities, the industry get chance to communicate
effectively with potential customer to beat the drum its products.
The
promotions are used to disseminating information or communicating with the
target audience. They include various forms of advertising, packaging, sales
presentation and demonstration, point if purchase displays, sales (literature,
films) and incentive tools (coupons contest, trading stamps, premium) and
publicity programs. Historically, industries first made separate functions out
of personal selling later out of advertising them, out of sales promo tools and
ultimately out publicity. The four major promotions.
- STATEMENT
OF THE PROBLEMS
The
soft drink environment is bedeviled numerous structural and promotional
problems from past decades, these problems includes the following;
- Manufactures
did not take great cognizance of sale promotion.
- Manufactures
use other promotion tools; advertising personal selling e.t.c instead of whir
sales promotion is required.
- Sales
promotion was being used during and adverse economy. Other problems involved
are that bottlers in various townships fail to conduct proper marketing
research on the consumer. Gift to be used during sales promotion are those,
which the consumers would grave for .
Also
the cost of conducting sales promotion should not be too much to avoid running
at a loss
Many
people do not know what sales promotion means to entail. Others cannot even
differentiate one promo tool from another. Bottlers have failed to create in
the mind if customers the impression that they are getting something for
nothing, also the purpose of sales promotion, when conducting it, is not well
communicated to people in certain towns.
- OBJECTIVES
OF STUDY
There
have been assertions that sales promotion, as an element of promotional mix,
has been helping soft drinks bottler effectively. This study tends to correct
this impression. The objectives of this research include the following
- To know if sales promotion really motivate customer to buy (more) of soft drinks
- To know the response of customer and their behaviours to sales promotion.
- To examine the impact of sales promotion on customer patronage of soft drinks produce.
- To identity whether the customers will continue to buy the soft drinks when sales promotion activities stop
1.3 RESEARCH QUESTIONS
The motive behind the industry (soft
drinks) is continued used of sales promotion provide the major issues of
discussion which supply answers to such questions.
- Do
the manufactures realize the impact or effects of sales promotion on their
business?
- Do
they examine and evaluate, if sales promotion fails to make expected impact?
- Will
customer buy much of soft drink during sales promotion?