PHYSICAL DISTRIBUTION MANAGEMENT IN BREWERY INDUSTRIES (A CASE STUDY OF NIGERIAN BREWERIES PLC ENUGU)
ABSTRACT
This project work was on the distribution management in brewery industry (A case study of Nigeria Brewery Plc). The objectives of the study were: To ascertain whether the company has sufficient number of functional distribution vans. To find out if the company have dependable source of raw material from the objectives of the study for hp were formulated. Literature review was carried out on related materials, handbooks and journals. The population of study were the staff, distributors and customers to the company. Simple randomly sampling technique was used to determine the sample size in order to reduce the error of bias and every member of the population have equal chance of being selected. Questionnaires were used to elicit data from respondents, simple tables and percentages were used to analysis data. From the analysis it was discovered that: Nigeria breweries maintained only one central warehouse in the factory promises which permit more rapid adjustments to changes. The major problems facing the company is in the area of transportation in view of this:
1) It was recommended that top management should ensure that a distribution system is predicated upon clearly defined aims and objectives.
2) The need for periodic critical appraisal of their distribution state with a view to identifying the factors that inhibits their effectiveness was suggested. These measures will help improve the distribution system of the company.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Production is the creation of goods and services, the goods and services can be produced in factories, industries, firms or companies. Production is not complete until the products / services get to end user or consumer. This can be obtained through the distribution process and that complete the production cycle. The distribution activity is equally referred to as physical distribution management (PDM), Marketing logistics and material management. Physical distribution system includes; transportation, material handling, order processing, inventory control, warehousing and packing into a complete distribution strategy.
Mccarthy, described the place component of marketing mix (distribution) as “the situation and use of marketing specialist middlemen, transportation and storage agencies to provide target customers with place and possession utilities. Distribution channel is regarded as a bridge that spans various gaps between producers and customers.
Kolter on his own stated that physical distribution is defined as the planning, implementing and controlling the physical flows of materials and final goods from point of origin to point of use to meet customers needs at a profit. It is concerned with the efficient movement of raw materials, from the suppliers to the factory site where they are processed into finished product and passed to the final consumers.
The procedure of getting the right quantity of the right product to the right place at the right time and at the least cost is no simple job because companies like the brewery industries with their great diversity of customers spread over vast geographical areas must integrate the systems components to avoid dissonance. (dissatisfaction). As stated earlier, there exist a gap in the firm of place and time between manufacturer and the ultimate consumer or user for whom the manufacturer is producing, and this gap can only be bridged by distribution.
Many problems are confronting the distribution system of brewery industries, these problems ranges from lack of channel members, to physical distribution problems such as lack of adequate transportations, poor inventory management, inadequate warehousing facilities and lack of sophiolicated method of communication. The problem in distribution network starts with selection of mode of distribution, selection of inexperienced personnel’s with little or no business acumen as distributions. The continuous increase in the cost of transportation due to decoration of our roads, high cost of vehicles and spare parts and currently increase in cost of petroleum products poses a serious problem in the effective coverage of territories in the distribution of bear both in rural and urban areas in the country.
In the area of inventory, modern management is rarely practiced; this is partly caused by insufficient storage facilities and inappropriate storage methods which invariably results to high rate of spoilage, breakage and waste of products. Besides, warehouses are very few and far, sophisticated material handling equipments like fork lift, cranes, conveyor machines etc are lacking in some of these companies.
So in the light of these marginal of problems and the fact that there are so many brands of bear in the market from which the consumer has to choose with little or no difference among them in terms of quality and other characteristics. It then follows that there is a need for the individual brewing firms to manage the physical distribution system and engage in proper manipulation of other marketing mix variables in order to keep afloat in the present day competitive beer market in Nigeria.
In this study, the researcher shall consider the physical distribution management from the point of view of NIGERIAN BREWERIES PLC, NINTH MILE, ENUGU, ENUGU STATE.
STATEMENT OF THE PROBLEM
There is a common problems in the brewery industries, (Nigeria brewery Plc inclusive) which hampers the effective and efficient movement of their products from point of production to the final consumers, this is the problem of physical distribution which if not attended to may be a bailer to a company’s effort to satisfy its customers as well as meeting its marketing goals and objectives.
A well modeled distribution channel is basically a prerequisite for proper integration of the activities that will eventually lead to attainment of the organizational goal. When the consumers are not well linked through an organizational distribution channel, the problem of where, when and at what price the company’s products will be available will be difficult to ascertain.
The price of products of the Nigerian breweries plc trench to be higher in towns far from the location of the plant and it is also known that the warehouse in the plants location are often overstocked whereas the product experiences sporadic shortages.
The problems to be addressed includes;
1. Do Nigerian Breweries Plc have warehouse outside their plants location.
2. Do they have sufficient number of functional distribution vans or trucks?
3. Do Nigerian Breweries have dependable source of raw materials.
PROFILE OF NIGERIAN BREWERIES PLC
Nigerian Breweries is a public limited liability company with registered head officer in Lagos. The company is owned by Nigerians and minimum representation of foreign interests. Nigerian Breweries limited as it was then called was established in November 1946 for the main purpose of brewing. It is the first brewing firm to be set up in the country. In 1949 the company started operations in Lagos with single product line ‘star larger beer”. But today, it has brewing plants in Aba, Kaduna, Ibadan and Enugu with a wider verities of product which includes Gulder, Maltina, Legend extra stout, Amstel etc.
The Enugu plant was bought over from monarch breweries limted on September 1992 and is sited at 9th mile in Ngwo. Recently, the company had a new site at the same venue just some poles from the former plant. The new site went into full operation in 2003 and was built to international standard. Today, Nigerian Breweries Plc is one of the leading name in the financial market. The new site is where production takes place while the former site is where the warehouse is located.
RESEARCH OBJECTIVES
The primary needs for the study are;
1. To find out if the Nigerian Brewery Plc have warehouses outside their plant location.
2. To ascertain whether the company has sufficient number of functional distribution vans.
3 . To determine if the company have dependable source of raw materials.
4. To proffer recommendations that are in line with the researchers objectives.
FORMULATION OF HYPOTHESIS
HO 1: The company has warehouses outside their plant location
HO2: They have sufficient number of distribution van
HO3: The company has dependable source of raw materials.
HO4: The physical distribution management of the company is effective.
SIGNIFICANCE OF THE STUDY
The study of channels of distribution of Brewery industries and its associated problems would be of benefits to brewery industries and Nigerian brewery Plc in particular. This research is aimed at finding the suitable situation that will guide the members of the industries in designing effective and efficient channels of distribution to effectively reach the target consumers. The research is also aimed at providing Nigerian Breweries plc management with important and identified variables that are necessary to the development of good channels. The alarming rate of physical distribution cost in the brewery industries made this study more significant as the researcher tends to determine the possible way of reducing the cost and providing effective and efficient solution to the problem of physical distribution management.
The coordination of the activities of physical distribution are indispensable to any firm that is engaged in production of goods or services because distribution is a course that must be managed effectively and efficiently to control an organizational system. The significance of this study is more apparent and appreciated when we understand the importance of physical distribution in the brewery industries like Nigerian Breweries. Moreover, in the brewery industries, distribution cost is the Killer cost or the Killer disease variable cost. Since profit is the goal of every busies, this important variable cost has to be intensively managed in order not to eat deep into the company operation cost. Marketing managers and the management in general must give high level of attention to physical distribution because its cost alone can detrimental to the entire organization.
DEFINITION OF TERMS
The following terms used in this study should be taken to mean the following.
PHYSICAL DISTRIBUTION CHANNEL: The movement of goods from the point of production to point of consumption.
LOCUSTICS: This implies to the procurement of souring of raw material to the production unit, movement of the finished goods to the warehouse then to the distribution intermediaries before the final consumers.
EFFICIENT AND EFFECTIVE: This means being able to achieve a company’s goals and objective as at when required at the minimum expenses.
CHANNEL STRATEGY: This is the adoption of an appropriate means of distribution that will serve efficiently and effectively from the available distribution options.
