PERFORMANCE EVALUATION AND ITS EFFECT ON PERSONNEL EFFECTIVENESS (A CASE STUDY OF ANAMMCO LTD ENUGU

PERFORMANCE EVALUATION AND ITS EFFECT ON PERSONNEL EFFECTIVENESS (A CASE STUDY OF ANAMMCO LTD ENUGU

ABSTRACT

This research work on “Performance evaluation and its effect on personnel effectiveness” is very important as far as the attainment of the organizational objective is concerned. Particularly in enhancing the employee’s effectiveness.

The study intends to determine the extend to which performance evaluation has been used to motivate workers towards the attainment of organizational goal and to examine the various systems of performance appraisal and reporting.

In the course of the research, the data collection methods are the primary and secondary sources. The primary data collection source comprise of oral interview and administration of questionnaire while the secondary source comprise of company’s records, source, articles and textbooks. The data collected are interpreted using the following statistical tools and tables such as percentage and chi-square formular which is used to test the validity of the hypothesis. After through interview and questionnaire administration the following findings were made:

That three categories of employees namely senior, supervisory and junior staff exist in ANAMMCO.

The senior and supervisory staff are in age than the junior staff which is attributed to the  number of years spent to acquire the desired experience for these categories of staff.

Although a lot have been said, it is important to highlight of the chapter contents.

Chapter one which is where the started which started with introduction part which includes background of the study, statement of the problem, and others.

Chapter two which is the literature review says a lot on performance evaluation and appraisal which includes its definition, process purpose and uses and so on.

Chapter three treated the research design and methodology.

Chapter four is the presentation of data and critical analysis of data were made and various answers were got from a sample percentage and chi-square analysis.

Chapter five dealt on the discussion, recommendation and conclusion. Following the findings, it was found out that majority of the staff of ANAMMCO, if properly evaluated base on their performance, works very hard towards the achievement of desired objective.

CHAPTER ONE

INTRODUCTION

1.1       BACKGROUND OF THE STUDY

Although performance evaluation and performance appraisal are being used inter-changeably, what differs is that performance evaluation represents a single or two unit(s) while performance appraisal represents the entire management. It is good for the researcher to highlight on what performance is. Performance is the consistent ability to perform a particular job over a prolonged period of time (Ojemba Agbo). Then how the performance is judged  and how the subordinate know that he or she is performing or not are attempted through performance appraisal. It is a very difficult task that managers will not run away from.

PERFORMANCE EVALUATION AND ITS EFFECT ON PERSONNEL EFFECTIVENESS (A CASE STUDY OF ANAMMCO LTD ENUGU