NEED FOR QUALITY CONTROL AND INSPECTION IN AN ORGANIZATION

NEED FOR QUALITY CONTROL AND INSPECTION IN AN ORGANIZATION

CHAPTER ONE

1.0 INTRODUCTION
1.1 BACKGROUND OF STUDY
In most organizations the activities covering the quality and inspection function are spread throughout its own department and may also spread to suppliers of subcontracted items components, suppliers, customers and the distribution chain.
At the beginning of industries revolution, goods were supplied by individuals or small groups restricted to the foil. Individual craft man often carried out all the function of quality control and inspection both managerial and technical. The craft man knew his customers needs, planned to meet them, made the articles as well as the current state of technology allowed, and also revived his customer’s complaints.
With the growth of industry and the increasing completing of projects and organization quality, problem began to grow and the management activities of planning, control and execution has to be divided among several individuals, although the owner kept control of the key decision such as setting standards, interpreting results and deciding action.
He was able to do this because he was physically present and knew all that was going on and the enterprise was still comparatively small and the employee interest and his own were identical. As the industrial revolution progressed and technology developed and become more widespread, the importance of inspection and quality control function increased it was not only the company which are now vulnerable but the population at large, a defect gas in drugs can cause many death or deformities, a defective circuit breaking can paralyze whole district, defective gas equipment can result in explosion and loss of life a missile failing to launch give enormous propaganda advantages to an every.
Large organization were formed and met the technical challenges by creating technical specialist but they failed to meet the managerial which was cause by dispersion of quality and inspection activities, with physical and organization of sorting good from bad, for the first time we had employees whose main activity was inspection organizational unit of the organization. During world war 11, enrich into the areas of standardization, defect, prevention and analysis of complaints statistical quality control, reliability engineering and reliability evaluation were rapidly introduced.
Quality control and inspection of goods are important technical and economical considerations in manufacturing. Through engineers and customers, specify quality standards is the responsibility of the manufacturing division to produce work of satisfactory quality. Product quality is defined as “ A set of specification governing functional performance, composition, strength, shape, dimensions, workmanship, colour and finish” quality is meaningfully only in relation to the purpose for which its is designed (Oyeoku), 1993
Since the research is on product quality control and inspection of goods in an organization, (like Rokena industries PLC Nekede Owerri, Imo state)
It is also good to know the measure of quality control and inspection. This will then reveal to the manufacturers what they will look into when inspecting or controlling the quality of a product.
There is no single concise definition of quality control, which is broad enough to convey a complete picture of the over all industrial quality control activity, but at the same time narrow enough to differentiae it unarubiguously from related industrial activities. Oyeoku further said that the more acceptable definition it that quality control is “ the recognition and removal of identifiable causes of defects and variables from the set standards of a product” when a product is sub- standard, statistical techniques can be used for the systematic observation of quality and interpretation of variability, then corrective action can be undertaken

NEED FOR QUALITY CONTROL AND INSPECTION IN AN ORGANIZATION