MOTIVATION AS THE KEY FACTOR FOR HIGHER PRODUCTIVITY IN NIGERIA INDUSTRIES (A CASE STUDY OF ECOBANK PLC OWERRI IMO STATE)

ABSTRACT

This topic treated in this project is “The impacts of motivation a key factor for higher productivity: a case study of Ecobank Owerri, Imo State”.  This topic is very vast and one cannot claim to have treated all the aspects of the literature covered the topic within this skeletal outfit.  It attempts to identify the various census of low workers performance in Nigeria.  It also attempt to identify the various measures adopted by the company in motivating their workers and to established the relevance or otherwise of the measures.  The aim is to ensure that only measures relevant to workers performance in Nigeria are adopted.  This is to ensure cost impact.

Methodology:  The method adopted in this case study is the c case study method.  Consequently, a typical workers territory (Ecobank) was selected for the study.   The research instrument used include self administered questionnaire and oral interviews.   Analytical techniques comprising of simple tables, percentages and chi-square were also used.  The target population management and relevant staffs, customers and distributors in the selected company.

Findings and Conclusion:  The study found that workers were encounter varying problems, which range from ordinary workers related problems in such areas as prospecting, presentation, objection handing and so on, to management problem such as arbitrary increase in prices.  From other department which render vital complementary and ancillary service to the workers department such as delivery and maintenance services.  It was also observed that low educational qualification of most workers adversely on performance.  It was also observed that training, incentive pay schemes and management assistance in solving workers related problems act as motivators to workers people.