MOTIVATION AS A MANAGEMENT TOOL FOR INCREASING WORKERS PRODUCTIVITY A CASE STUDY OF ENTRACO LIMITED ENUGU

MOTIVATION AS A MANAGEMENT TOOL FOR INCREASING WORKERS PRODUCTIVITY A CASE STUDY OF ENTRACO LIMITED ENUGU

ABSTRACT

This research project is a vary crucial study for the  ENTRACO COMPANY PLC. The study was to know the motivational tool employed by the management of Entrac to increase the productivity of its workers. The research instruments used in collecting the data were respondents, which comprised of sex, marital status and salary grade distribution of the company.

CHAPTER ONE

3.0       INTRODUCTION

3.1              GENERAL BACKGROUND OF SUBJECT MATTER

Over some years ago psychologists, managers and students of management have given increased attention to the need for human motivation at the working place. They found this concept useful to both explaining human behaviour, particularly in work situation to increase the productivity of workers.

The purpose of all types of organizaitoin are continually faced with the problem of vast diffences that exist in the performance or output of individual workers. Some employees often perform at a high level and need little or no supervisions and appear to enjoy what they are doing, other employees perform only at marginal levels and required constant attention and directions and are often absent from their duty posts. He reason for these differences in performance the nature of the job, the behaviour of the manager and the characteristics of the worker. The big questions is, how can the manager maintain the high performance of the first group and also increase that of those producing marginally, when it comes to being highly productive on the job, to performing with little or no direction and to being a real contributor to the organization. What can one usually say is the cause? Does money count first is the desire to draw bigger pay pocket? I s threat the principle factor? Or is it the sheer enjoyment of being part of a busy co-operative – professional team that makes some employees perform high?

It has been recently shown that this variation is caused by the motives of workers, whether the employees or managers are high or how in achievement motivation makes a real difference in the effectiveness of financial incentives.

Several studies have shown that offering additional financial reward for doing a task does not make strongly – achievement – oriented person to work harder or better. A group of aggressive – achievement – minded salesmen would certainly be angry of their extra efforts were not recognized with much greater financial rewards. Yet offering them bonus is not what produced the extra effort. This may seem like a psychological distinctions without a difference but the interpretation of he meaning of bonus plan genuinely affects performance.

People with relatively low achievement motivation, ion the other hand, will work harder for increased financial rewards. However, does the money got by doing it interest them primarily as a measure of accomplishment?  Rather, it has other values for them.

This work therefore will attempt to probe into the motivational tools employed by the management of Enugu State transport company limited to motivate its employees. The findings will help to evaluate the problems and prospects of the organization in the area of motivation and suggest way for improvement.

Enugu State transport Company Limited is big company and also a strategic one company and also a strategic one because of the place of transportation in any economy.

The government invested a huge amount of money to set up ENTRACO and therefore, expects returns from the investment. this is why it is profit-oriented organization.

It is only through the effective performance of the employees that returns from investment can be achieved. This is why it is necessary to know how they are being motivated to work and achieve their organizations objectives.

3.2              PROBLEMS ASSOCIATED WITH THE ORGANIZATION

Enugu State Transport Company Limited (ENTRACO) come into existence to alleviate the transport problem facing the people of the state. The Anambra State Government attempt to tackle the situation and gave birth to the company of Anambra State (TRACAS) launched in 1988. This was with the intention to provided cheap, reliable and efficient transport services to the people. But with the state creation exercise by the then head the Enugu State come into existence.

The assets and liabilities of  TRACAS were then shared between he two state (Anambra and Enugu and with it, came the birth of Enugu State Transport Company Limited on the 10^th of October, 1991.

In October, 1996, more states were created under the Head of State, Gen. Sani Abacha. Ebonyi State was created out of Enugu State which led to the sharing of ENTACO’S Assets again between Ebonyi Enugu State.

After that, ENTRACO inherited 17 operational buses. As at 1997 ENTRACO’S Staff strength fell to 120. The same year 1997 ENTERACO made a loss of eleven million naira. Right now, ENTRACO does not have more than 10 (Ten) cars – bath luxurious buses and small car. Infact the Enugu State Government has made serious plans for the company to go back to its former position.

ENTRACO Now has few depots located in different town of Enugu, Anambra and other states of the federation with its head quarts located along Enugu – Abakaliki Express road, Emene Enugu. Its major routes are

Enugu to Abuja

Enugu to Port Harcourt

Enugu to Abakaliki

Enugu to Udi / Oji River and

Enugu to Nsukka

MOTIVATION AS A MANAGEMENT TOOL FOR INCREASING WORKERS PRODUCTIVITY A CASE STUDY OF ENTRACO LIMITED ENUGU