MANPOWER PLANNING AND ORGANIZATIONAL COMPETITIVENESS IN ZENITH BANK PLC. MANPOWER TRAINING AND DEVELOPMENT AS POLICY TOOLS FOR ORGANIZATIONAL EFFECTIVENESS

MANPOWER PLANNING AND ORGANIZATIONAL COMPETITIVENESS IN ZENITH BANK PLC. MANPOWER TRAINING AND DEVELOPMENT AS POLICY TOOLS FOR ORGANIZATIONAL EFFECTIVENESS

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND TO THE STUDY

Organizations are agents or organs of policy implementation, and within the context of their delivery of service or production, they are also empowered to make certain policies. Policy making is an integral feature of every establishment which has been designed for specific goals. However, policy making is not considered as the common prerogative of all staff members. Effective policy making is thus a function of experience, competence and functional training. While the government defines its policy objectives and fashions out policy statements in practically all spheres of national life, establishments are expected to operate within the confines of laid down policies.

Training and development are means by which employees’ productivity is enhanced (Collins, 2001 164). At the same time, top officials’ sensitivity and ability to formulate and respond to policies may receive impetus from training and development as Balogun (1997:74) rightly points out

The irony of how training and development are handled in the public sector lies in the poor commitment to such programmes. In an age when corruption appears to have occupied a large proportion of government business, money allocated for training and development is either diverted or those who in fact should have been given the opportunity for training are never considered. The fact that policies are prone to public criticism suggests that those who formulate policies and those who implement them should be expose to regular training and development programmes as Daily’s work (2004:35) concludes.

Because of the whims and caprices exhibited by human beings, and in an Attempt to avoid domination by the mighty, policy making is inevitable as this ensures that people conduct themselves within a civilized frame of behavior. On the other hand, the process of training is ultimately aimed at coursing a significant increase and change in the ability of employees to contribute to the effectiveness of an establishment and laid down policies. (Makinde,2005:17) Training is considered as pervasive management activity occurring within an organizational context.

MANPOWER PLANNING AND ORGANIZATIONAL COMPETITIVENESS IN ZENITH BANK PLC. MANPOWER TRAINING AND DEVELOPMENT AS POLICY TOOLS FOR ORGANIZATIONAL EFFECTIVENESS