ABSTRACT
This
study was intended to examine the impact of improving maintenance culture and
quality of public properties in Nigeria.
This study was guided by the following objectives; to examine ways of
improving maintenance culture in Nigeria, to determine ways of enhancing the
quality of public properties through improved maintenance culture and to determine
the factors affecting maintenance culture in Nigeria. The study employed the descriptive
and explanatory design; questionnaires in addition to library research were
applied in order to collect data. Primary and secondary data sources were used
and data was analyzed using the chi square statistical tool at 5% level of
significance which was presented in frequency tables and percentage. The
respondents under the study were 32 employees of Akwa Ibom Investment
Property Commission (AKIPOC), Uyo.
The study findings revealed that conflict resolution improves effective
management in SSABML; based on the findings from the study, Government should
do more in the enhancement of quality of public properties.
TABLE OF
CONTENTS
Title
Page - - - - - - - - -
Approval
Page - - - - - - - -
Declaration - - - - - - - -
Dedication - - - - - - - - -
Acknowledgement - - - - - - -
Abstract - - - - - - - - -
Table
of Contents - - - - - - -
CHAPTER ONE – INTRODUCTION
1.1 Background of the Study - - - - -
1.2 Statement of the Problem - - - -
1.3 Objectives of the Study - - - - - -
1.4 Research Questions - - - - - -
1.5 Significance of the Study - - - - -
1.6 Scope/ Limitations of the Study - - - -
CHAPTER TWO – REVIEW OF RELATED
LITERATURE
2.1 Introduction - - - - - - -
2.2 Theoretical Framework - - - - - -
2.3 Concept of Building Maintenance - - - -
2.4 Performance Measurement - - - - -
2.5 Maintenance Management - - - - -
2.6 Culture - - - - - - - -
2.7 Maintenance Culture - - - - - -
2.8 Maintenance in Developing Countries - - -
2.9 Maintenance and Quality of Public
Properties - -
2.10 Empirical Findings - - - - - -
CHAPTER THREE – RESEARCH
METHODOLOGY
3.0 Introduction - - - - - - -
3.1 Study Area - - - - - - - -
3.2 Research Design - - - - - - -
3.3 Population of the Study - - - - - -
3.4 Sample size and Techniques - - - - -
3.5 Data Collection Method - - - - - -
3.6 Data Analysis - - - - - - -
3.7 Limitation - - - - - - - -
CHAPTER FOUR – DATA PRESENTATION
AND ANALYSIS
4.1 Introduction - - - - - - -
4.2 Data Presentation and Analysis - - - -
4.3 Testing Hypothesis - - - - - -
CHAPTER FIVE – SUMMARY, CONCLUSION
AND RECOMMENDATION
5.1 Summary - - - - - - - -
5.2 Conclusion - - - - - - - -
References - - - - - - - -
Appendix - - - - - - - -
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
The Advanced Learners Dictionary defines
maintenance as the process of protecting or preserving someone or something, or
the process of keeping something in good condition. Culture, on the other hand,
is a way of life, a lifestyle, customs, traditions, habits that portray the
attributes of a person/people.
Maintenance culture is an attitude
which is sadly lacking in Nigeria, whether in the home, office, school or
factory. Mbamali (2003) added that poor maintenance culture has become a widely
recognized problem in Nigeria which has poorly affected the quality of public
properties.
Public property is property that is
dedicated to public use and is a subset of state property. The term may be used
either to describe the use to which the property is put, or to describe the
character of its ownership (owned collectively by the population of a state).
This is in contrast to private property, owned by an individual person or
artificial entities that represent the financial interests of persons, such as
corporations. State ownership, also called public ownership, government
ownership or state property, are property interests that are vested in the
state, rather than an individual or communities (Wikipedia, 2015).
Maintenance culture in Nigeria is one
of the lowest around the world, especially, in our principal towns and cities
where the majority of public properties are located. In the rural areas, the
story is different and pleasant to hear. The traditional practice of communal
clearing of community owned places such as market playground is in almost every
village and in private homes. Also, it is customary to refurbish building
interiors with mixtures of cow dung or natural red clay. The end result is
attractive and totally indigenous. According to Wahab(1995) the nation accords
low priority to property management leading to neglect of public properties. Mbamali(2003)
asserted that we have no maintenance policy and therefore no such culture
exists. Neglect of maintenance has accumulated consequences in rapid increase
in the deterioration of the fabric and finishes of a building, accompanied by a
harmful effect on the contents occupants Seeley, (1987). Inadequate maintenance
culture is a peculiar feature of almost every public building in Nigeria.
According to Rotimi and Mtallib (1995) is partly due to poor maintenance
culture on one hand and partly due to the absence of an appropriate benchmark. Gurjit
(1990) asserted that lack of proper maintenance culture bring the life of these
public building last before reaching the total obsolescence state. The
declining maintenance culture in Nigeria and its effect on public buildings and
all other properties has become a major problem to the government at various
levels. This study examines ways of improving maintenance culture and its
effect on quality of public properties
A great portion of a nation wealth
is evident in the total value of its public properties and buildings; it is
also an important factor in the production of the building to be preserved. A
poorly maintained building in a decaying environment depresses the quality of
live and contributes in some measures to anti social behaviour which threatens
the socio"political environment it finds itself in
According to Stephen (2002)public
properties services rarely perform as well as desired. The causes emanate from
deficiencies in design, construction, commissioning and maintenance, many
researchers have also observed that the generators of maintenance problems
could be looked upon hascaused during the design stage or construction stage or
initiated during the usage stage or the user’s carefree attitudes (Bad
maintenance culture) which will eventually deteriorate the
condition of the property.
He further said that all these
could be planned for during the design stage. Maintenance problems though do
manifest during the use of the building, their causes might be during the design stage. These made Dekker(2002) to assert
that thinking on the maintenance should start in the design phase. According to
Speight (2000), it is at the design stage that
the maintenance burden can be positively influenced for better or for worse. Where
the designer fails to make adequate consideration for minimizing maintenance problems, it always turns out to
be a big problem when the building is eventually
occupied for usage, the consideration for effective maintenance as one of the
parameters for the building design. Seeley (1997) also said that a
skilful design can reduce the amount of maintenance work and also make it
easier to perform, since good maintenance begins on the drawing board.
1.2 STATEMENT OF THE PROBLEM
Oladimeji
(1996) further described maintenance of public properties as the combination of
any continuous actionscarried out to retain a property in or restore it to
anacceptable condition. Onwuka (1989) stated that maintenance culture is
concerned with theplanning and control of construction resources toensure that
necessary repairs and renewal are carriedout with maximum efficiency and
economy to enhance the quality of the property. However, the researcher is
examining the ways of improving maintenance culture and quality of public
properties in Nigeria.
1.3 OBJECTIVES OF THE STUDY
The study sought to examine
the impact of improving maintenance culture and quality
of public properties in Nigeria. Specifically, the study
sought to;
1. To
examine ways of improving maintenance culture in Nigeria.
2. To
determine ways of enhancing the quality of public properties through improved
maintenance culture.
3. To
determine the factors affecting maintenance culture in Nigeria.
1.4 RESEARCH QUESTIONS
2. What
are the ways of improving maintenance culture in Nigeria?
3. What
are the ways of enhancing the quality of public properties through improved
maintenance culture?
4. What
are the factors affecting maintenance culture in Nigeria.
1.5 SIGNIFICANCE OF THE STUDY
The following are the significance of this study:
1. The
findings from this study will educate the government and policy makers,
stakeholders in building and the general public on the need for improvement in
maintenance culture as a way of improving the quality of public property.
2. This
research will also serve as a resource base to other scholars and researchers
interested in carrying out further research in this field subsequently, if
applied will go to an extent to provide new explanation to the topic
1.6 SCOPE/LIMITATIONS OF THE STUDY
This study on improving maintenance culture and
quality of public properties in Nigeria will cover the attitude of Nigerians to
the adequate maintenance of public properties, looking at ways to improve
maintenance culture with a view to improve the quality of public properties.
LIMITATION OF STUDY
Financial constraint- Insufficient fund tends to impede the
efficiency of the researcher in sourcing for the relevant materials, literature
or information and in the process of data collection (internet, questionnaire
and interview).
Time constraint- The researcher will simultaneously
engage in this study with other academic work. This consequently will cut down
on the time devoted for the research work.
REFERENCES
Dekker,
B. (2002). Application of maintenance optimization models; a review and
analysis on reliability engineering and system safety lsevier science ltd. Northern
Ireland
Gurjit,
L. (1990).The Surveyor and establishing a maintenance management system for
cinema building maintenance vol. 3, American business journal
Mbamali,
P. (2003).The Impact of accumulation deferred maintenance on selected buildings
of Two Federal Universities in the Northwest zone of Nigeria. Journal of Environmental
Science vol 3 (17) .
Oladimeji, A.B. 1996. ‘Budgeting, Costing and CostControl in
Maintenance Engineering andManagement”, being a paper delivered at a
3-DayCourse organized by the Nigerian Society ofEngineers, Osogbo Branch at the
Federal PolytechnicEde, Osun State, 3rd – 5th July.
Onwuka, E.S. 1989. “Maintenance in Building andConstruction
Works”. Lagos Q.S. Digest JournalVol. 3 No 1, pp 3 - 4
Rotimi,
L.A. and Mtallib, M.E. (1995). A paper title:Economic consideration works,
proceedings of the International conference on maintenance of engineering
Facilities in developing countries 8aborne, Botswana.
Seeley,
T. (1987).Building maintenance. 2nd edition Macmillan press Ltd, Nothingham.
Speight,
B. A. (2000).Maintenance of Buildings - its relationship to design, The
chattered surveyor 1-10 166.
Stephen,
L. (2012). Building services maintenance - The forgotten Discipline, Aha
management publications www.aha.com.auGenergy1.htm
Wahab,
J.A. (1995) Adequate and Affordable Housing for Nigeria in the 21st century housing
today.Journal of the Association of Housing Science and its application,vol. 2,
