IMPACTS OF PERFORMANCE APPRAISAL ON PRODUCTIVITY IN AN ORGANIZATION (A CASE STUDY OF FIRSTBITE NIGERIA LTD)

IMPACTS OF PERFORMANCE APPRAISAL ON PRODUCTIVITY IN AN ORGANIZATION (A CASE STUDY OF FIRSTBITE NIGERIA LTD)

ABSTRACT

While the concept of performance appraisal is not new, the study of employee perception of the concept is still going on. The way employees perceives performances appraisal affects the importance that is attached to it. Many managers see the performance appraisal process as an administrative rite that consumes a lot of time, while producing little more than frustration, confrontation, and piles of paperwork.

This research work provides an assessment of the impact of performance appraisal on production and productivity taking a case study of First Bite Limited. The purpose of this research work is to help change the perception of employees from seeing performance appraisal as management confrontation activity targeted as generating frustration among employees but to see performance appraisal as tool to be applied for the attainment of organizational goals. Respondents were selected from the staff of Tantalizer outlets of FirstBite Nigeria Limited in the Ikeja environs of Lagos.

CHAPTER ONE

INTRODUCTION

1.0 Background of the Study

Production, in economics, is the act supplying a desired output. The act may or may not include factors of production other than labour. Any effort directed toward the realization of a desired product or service is a “productive” effort and the performance of such act is production; Saari, S. (2006). According to Berglass, Anthony (2008), productivity is a measure of output from a production process, per unit of input. For example, labour productivity may be conceived of as a metric of the technical or engineering efficiency of production. As such, the emphasis is on quantitative metrics of input, and sometime output. Sumanth, D. (1979) maintains that productivity is distinct from metrics of allocative efficiency, which take into account the monetary value (price) of what is produced and the cost of inputs used, ad also distinct from metrics of profitability, which address the difference between the revenues obtained from output and the expense associated with consumption of inputs.

IMPACTS OF PERFORMANCE APPRAISAL ON PRODUCTIVITY IN AN ORGANIZATION (A CASE STUDY OF FIRSTBITE NIGERIA LTD