IMPACT OF WORKERS AND MANAGEMENT RELATIONSHIP ON JOB PERFORMANCE

ABSTRACT

This study examines the impact of workers and management relationship on job performance. The objective of this study was to see how the organization would work with employee of the organization to improve workers performance by increasing the productivity for member of the labour force. In the course of the research, hypothesis were formulated and tested, data were gathered from primary and secondary sources, questionnaires were designed, administered and retrieved and interview was conducted on the respondents. Simple percentage and chi-square were used to analyze data and test hypothesis. It is in view of this that recommendations made was hat workers should be given the opportunity in goal setting decision in the organization, also, workers should be given the chance to relate freely with the management of the organization.

CHAPTER ONE

INTRODUCTION

1.1BACKGROUND OF THE STUDY

Social business and industrial organizations have become very complex. This complexity ranges from the nature, sources and utilization of financial, human and material resources. Rapid operational and technical policy changes to increase professionalization of management, unionizing of labour and growing unpredictability of clientele. There is therefore an increasing need for effective management in the workplace.

It has therefore become necessary for both management and labour as separate bodies to understand the nature, uses, control and application of managerial strategies and techniques to attain and maintain efficiency in the organization and some level of prestige in the society.

Since Edo State Library Board is one of the government parastatals and also a unit of employment in the economy, it is therefore a good example in areas such as employment policies, staff behaviours or practices and labour management. It should therefore be clear to State that it is one of the employer of labour that provide a good condition of service to its employees and of most importance, it is an organization where staff or workers and management relations has direct bearing on job performance and productivity. Good staff and management relations encourages organizational harmony, foreign investment, high workers morale, high productivity and peaceful atmosphere to settle conflict if there is any and better human relations.

1.2STATEMENT OF THE PROBLEM

In view of the unhealthy industrial relations, incessant disputes in the organization that is being necessitated by the lack of sufficient understanding of the views of the different parties involved, it could rightly be asserted that the significance technological and financial problems resulting to lack of working materials in the modern libraries are great but none of these is more challenging than the complexity of understanding people, their needs as relating to them in wages that could lead to successful achievement of organizational objectives.

This study therefore focuses on the extent to which staff management relations influences the job performance in the Edo State Library Board of Edo State, Nigeria.

Attempt will be made to provide answers to the following questions.

a.                 To what extent do management and non-professional staff enjoy good relation in the establishment?

b.                 How do disciplinary procedures, pay system and staff education affect job performance?

c.                  How do staff management relations in Edo State Library Board meet professional and non-professional deeds in the establishment?

d.                 Is there any different between job performance of the professional and non-professional in the establishment?

1.3RESEARCH QUESTIONS

The following are the research questions formulated based on the objectives of the study.

1.                 Does good staff and management relationship bring about increase in job performance in an organization?

2.                 Is there any strong relationship between good management and workers to put their best effort to work?

3.                 Does work go on smoothly in the organization and there is no disobedience and absenteeism in the organization?