IMPACT OF WORK ENVIRONMENT, SUPERVISION AND JOB SATISFACTION ON EMPLOYEES PRODUCTIVITY (A STUDY OF ACCION MICRO FINANCE BANK LTD)

IMPACT OF WORK ENVIRONMENT, SUPERVISION AND JOB SATISFACTION ON EMPLOYEES PRODUCTIVITY (A STUDY OF ACCION MICRO FINANCE BANK LTD)

ABSTRACT

Job satisfaction is an attitude variable that reflects how people feel about their jobs overall as well as various aspects of them. There are basic important dimensions to job satisfaction. The objective of this study is to understand the ways in which individuals seek to satisfy their needs or drives, and the consequences of the satisfactions or dissatisfaction of such individuals needs in an organization.

Questionnaire and a structured interview was used for data collection, the respondents were chosen randomly. Two hypotheses were formulated and analyzed based on the data gathered from the questionnaire. The findings of this research shows that work environment plays a vital role in an organization and greatly affect work output of employees. In conclusion, recommendations and suggestions were made to know how the management can improve privacy, seat arrangement, office structure, work environment and supervisory style to make workers more satisfied with their jobs and perhaps increase their morale for better performance.

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

It cannot be over-emphasized that human behaviour is influenced by his environment though which invariably reflects on work performance which have being observed that job satisfaction influence an individual behaviour including his environment through which productivity is achieved. Thus individual’s attitude must be checked concerning means of production as a major watch word which must be well managed, ascertaining and diagnosing their needs being pro-active in creating a favourable working conditions within and outside work place that will positively boost their morale to higher performance because the social life of an employee constitutes his or her working life. (Shabi.2002) and not limited to monetary factor alone.

Therefore, the link and clue to job satisfaction towards higher production is through effective and harmonious management of human behaviour in an organization. The fact that man is one of the major factor of production is a product of “nature and nurture” (Idowu. 2002) i.e. Work environment + SUPERVISION + Job satisfaction + = HIGHER PRODUCTIVITY. Work environment implies what constitutes good working condition within and outside the workplace. Supervision implies continuous implementation and monitoring of management programme of needs.

IMPACT OF WORK ENVIRONMENT, SUPERVISION AND JOB SATISFACTION ON EMPLOYEES PRODUCTIVITY (A STUDY OF ACCION MICRO FINANCE BANK LTD)