IMPACT OF TRAINING ON THE JOB PERFORMANCE OF SECRETARIES

CHAPTER ONE

INTRODUTION

1.1 BACKGROUND OF THE STUDY

The secretary success book is computer the core skill needed by any secretary seeking promotion or a move into management. The important outline represents the most demanded course in training programmes run by the author over 27 years in the past 5 years we have been delivering these courses to secretary for over 150 of the top sectors and international organization.

The courses have addressed the real world problem and issues of the model secretary. Extract report from those course have been 100 percent, positive.

Furthermore, feedback from delegates on the course has indicated that they are able to use the materials for career progress job enhancement and other training objectives of the course, which are reflected in this books to meet the varied need of the secretary who want to make more of their jobs, acquire skill that will take them become executive secretary.

1.2  STATEMENT OF THE PROBLEM          

Secretarial practice and its relevance to the upliftment of an institution. Advancement cannot be over-emphasized. Hence to build a solid foundation of the secretary in an institution it has been observed over the years that secretaries is very important in an institution essential for running in an organization has not been encouraging. Is therefore port men to in an organization.

1.3    OBJECTIVE OF THE STUDY

The objective of the study is to determine the relevance of secretarial practice to the progress of a federal government i.e any institution which is Federal Poly Ede.