IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY IN TODAY’S BUSINESS ENVIRONMENT

IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY  IN TODAY’S BUSINESS  ENVIRONMENT

ABSTRACT

The researcher aim at knowing the detail of office information  an communication system  skills needed by secretaries  in today’s business. The work is divided into fire chapters the first chapter to works. Into the background of the study, statement of the study, purpose of the study, significance of the study, research question, and scope of the study.

The chapter two bring about the review of related literature, on office information and communication system skill need by secretaries in today’s business and authors name. The chapter three aims of finding the solution to some specific problems. The research methodogy, design  of the study, area of the study, population of the study, sample technique  instrument of data collection,  validation of the instrument, method of data collection, method  of data analysis.

The chapter four present the  data collected in the course of the  research  not is the  data presentation analysis  and discussion of findings.

In chapter five, the whole chapter was by marine, were drawn.

TABLE OF CONTENT

Title page

Certificate

Dedication

Acknowledgement

Abstract

Table Content

CHAPTER ONE

Introduction

Background of the study

Statement  of the study

Purpose of the study

Significant of the study

Research question

Scope of the study

CHAPTER TWO

Review of related literature

Fax skills

e-mail skills

telecommunication skills

Compute /word processing skills

Internet relay chart (IRC) and video

Conferencing skills

Summary of related literature review

CHAPTER THREE

Research methodology

Design of the study

Area of the study

Population of the study

Sampling of technique

Instrument for data collection

Validation of the instrument

Method of data collection

Method of data analysis

CHAPTER FOUR

Data presentation analysis

Research question 1

Research question 2

Research question 3

Research question 4

Research question 5

Discussion of finding

 CHAPTER FIVE

Summary of finding

Conclusion

Recommendation

Reference

Appendix

IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY  IN TODAY’S BUSINESS  ENVIRONMENT