IDENTIFICATION OF THE EFFECTS OF COMPUTER LITERACY ON MODERN SECRETARIES (CASE STUDY OF NEPA ENUGU

IDENTIFICATION OF THE EFFECTS OF COMPUTER LITERACY ON MODERN SECRETARIES (CASE STUDY OF NEPA ENUGU

ABSTRACT

This project attempted to identify the effects of computer literacy on the job performance of modern secretaries and to find out if secretaries without computer knowledge can be conveniently employed in a modern office.

The researcher used all the secretaries in NEPA Enugu Zonal office which is 75 secretaries as the population of the study. Because of the smallest of the population size, the researcher used the entire population of 75 secretaries for the study.

The instrument used for data collection was a 20-iten structured questionnaire called ECLOSEC (effects of computer literacy on secretaries) which was prepared by the researcher.

The researcher in order to get the needed result distributed questionnaire to some staff of National Electric Power Authority, NEPA Enugu zonal office which was the area of study of this project, and their responses were converted. The researcher was able to found out that there are some effects of computer literacy on modern secretaries which are speed and accuracy, neatness,  easy edition, formatting and saving of documents. Also that secretaries without computer knowledge cannot be employed in a modern office

Furthermore, the researcher agreed that the major problem of secretaries is the fear that computer has come to replace them because they know fully well that without computer knowledge they would not be able to do their work perfectly in a modern office. The researcher noticed that students are not taught word processing as a serious course and this has contributed to their failure in performing their job.

It was as a result of these findings, the researcher suggested that every secretary should try hard to become computer literate by going for the training so as to secure gainful employment in a modern office.

LIST OF TABLES

Table 4.1         Responses of the respondents on the effects of computer literacy on the job performance of modern secretaries

Table 4.2         Responses of the respondents on whether the use of computer affected the efficiency of secretaries

Table 4.3         Responses of the respondents on the effects of computer application of the productivity of secretaries.

Table 4.4         Responses of the respondents on whether the advent of computer affected the demand for secretaries.

Table 4.5         Responses of the respondents on whether modern secretaries who are not computer literate be employed in a modern office

Table 4.6         Responses of the respondents on whether secretaries without computer literacy skill maintain their position in the modern office.

Table 4.7         Responses of the respondents on whether their office still accept secretaries without computer knowledge

Table 4.8         Responses of the respondents on whether the continues growth of computer in modern business world would make secretaries without computer literacy be conveniently employed.

Table 4.9         Responses of the respondents on whether the knowledge of computer facilitate the work of secretaries.

Table 4.10       Responses of the respondents on how computer facilitate the work of a secretary

Table 4.11       Responses of the respondents on how you ease the output of work you produce with computer

Table 4.12       Responses of the respondents on whether computer has displayed secretaries in modern office

Table 4.13       Responses of the respondents on the importance of computer to modern secretaries

Table 4.14       Responses of the respondents on how they accept the importance of computer to secretary.

Table 4.15       Responses of the respondent on how had the use of computer made your role as a secretary

Table 4.16       Responses of the respondents on whether computer has reduced the boredom of a secretary by making their routine task easy.

Table 4.17       Responses of the respondents on whether the introduction of computer has come to replace the work of secretaries.

Table 4.18       Responses of the respondents on how were the job opportunities of the secretaries.

Table 4.19       Responses of the respondents on has the introduction of computer in your office

Table 4.20       Responses of the respondents on if yes, what are the challenges

IDENTIFICATION OF THE EFFECTS OF COMPUTER LITERACY ON MODERN SECRETARIES (CASE STUDY OF NEPA ENUGU