EVALUATION OF THE PERFORMANCE OF A PROFESSIONAL SECRETARY AND A COMPUTER OPERATOR IN AN ORGANIZATION ( A CASE STUDY OF SOME SELECTED FIRMS IN UYO LGA)

EVALUATION OF THE PERFORMANCE OF A PROFESSIONAL SECRETARY AND A COMPUTER OPERATOR IN AN ORGANIZATION ( A CASE STUDY OF SOME SELECTED FIRMS IN UYO LGA)

TABLE OF CONTENTS
CHAPTER ONE
1.0 Introduction  1
1.1  Background of the Study  1
1.2 Statement of the Problem  5
1.3  Objectives of the Study  6
1.4  Research Questions 7
1.5  Significance of the Study 7
1.6  Scope of the Study  8
1.7  Limitation of the Study 9
1.8  Definition of Terms  9

CHAPTER TWO
2.0 Introduction  11
2.1 Concept of Professional Secretary  12
2.2 Concept of Computer Operator  14
2.3   Duties of a Professional Secretary  15
2.4  Duties of a Computer Operator  23
2.5  Importance of Professional Secretary 25
2.6  Importance of Computer Operator 30
2.7  Comparison and Contraction between a Professional Secretary and a Computer Operator 32
2.9 Summary 34

CHAPTER THREE
3.0  Research Methodology  36
3.1 Research Design  36
3.2 Area of Study  37
3.3  Population of Study  37
3.4 Sample Size and Sampling Techniques  37
3.5  Method of Data Collection  38
3.6 Instrument for Data Collection  39
3.7  Validation –  39
3.8  Administration of Data  39
3.9  Method of Data Analysis  40
3.10 Historical Background of the Area of Study –  40

CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0  Introduction  45
4.1 Presentation of Data Analysis 45
4.2  Major Findings –  52

CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.0  Introduction  55
5.1  Summary of the Study  55
5.2  Conclusion  56
5.3  Recommendations  57
5.4 Areas for Further Studies 59
References 60
Appendix  –  62

EVALUATION OF THE PERFORMANCE OF A PROFESSIONAL SECRETARY AND A COMPUTER OPERATOR IN AN ORGANIZATION ( A CASE STUDY OF SOME SELECTED FIRMS IN UYO LGA)