ABSTRACT
The topic
of this study is impact of environmental factors on workers performance in
public Organization in Nigeria,
(A case study of project Development Agency (PRODA), Enugu. Environmental Factors are of two
kinds: internal and external. They both influence the worker’s performance;
therefore there is the need to find out how PRODA management are able to cope
with the problems caused by the environmental factors. To carry out the study
the researcher used both primary and secondary sources of data. The main
instrument used to gather relevant data was the questionnaire. Harvard style of
reference was used. Five research questions were drawn for the analysis. The
simple statistical method of frequency and percentages were used the population
size was 155 while the sample size was 113 the figure used for the analysis was
90 respondents. The validity and reliability of the instrument were tested. The researchers made some findings they
include: To a very large extent
Government fiscal and tax policies affect the performance of workers in the
organization. Political and legal activities of government play significant
roles in the administration of the organization. Technology as a factor affect
workers performance. The researcher recommended that the management of the
organization should study Government Fiscal and tax policies so that it can be
properly guided. The management should study government activities and take
advantage of it and that it has to endeavour to abide by the laws guiding
public service. The values of technology must be embraced by the management. In
other words it must provide funds to buy necessary tools, equipment, etc.
LIST OF TABLES
Table 4.1: Distribution on the Extent of Government Fiscal
and Tax Policies ……………………………………71
Table 4.2: Government Subsidization ………………………73
Table 4.3 Distribution on how Technology Affects Workers
performance ………………………………………….75
Table 4.4 how Environmental Resources Affects Job
performance……………………………………………77
Table 4:5 Attitude in an Improvement of the
Product/Services ……………………………..……..79
TABLE OF CONTENTS
Title Page …………………………………………………………………….i
Certification …………………………………………………………………ii
Dedication …………………………………………………………………..iii
Acknowledgement …………………………………………………………….iv
Abstract ………………………………………………………………………v
List of Table …………………………………………………………………vi
Table of Contents ………………………………………………………….viii
CHAPTER ONE
Introduction
- Background of the study …………………………………………1
- Statement of the problem ………………………………………..2
- Objective of the study …………………………………………….5
- Research Question ………………………………………………..6
- Scope of the Study …………………………………………………6
- Limitations of the study ………………………………………….7
- Significance of the study ………………………………………..8
- Definition of Terms …………………………………………….10
Reference ………………………………………………………………….12
CHAPTER TWO
Literature Review
- Introduction …………………………………………………………13
- What is Organization ………………………………………….14
- Organization complexity ………………………………………17
2.2 The Impact of Environment
on Workers
performance…………………………………………………….……18
2.2.1 Management and Organizational Environment …………..20
2.2.2 The External Environment Economic ………………………26
2.2.3 External Environment:
Political and Legal ……………….26
2.3 The
Impact of Human Resources on Workers performance…………………………………………………………29
2.3.1 The Importance to Human Resource Management
(HRM) 32
2.3.2
Training and Development …………………………………….34
2.4 To
Determine the Impact the Economy has
on workers performance ………………………………………………35
2.5 The
Impact of Technology on the workers
performance benefits and problems …………………………36
2.5.1 The External Environment: Capital, Labour,
price Levels and Customers……………………………………..40
2.6 The Impact of Social Value
and Beliefs on
workers performances ……………………………………………44
- The Impact of cultural Value ………………………………….46
- 2.7.1 Alternative Types of culture ……………………………46
- Summary …………………………………………………………..48
References ………………………………………………………………..49
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
- Research method and Design ………………………………….52
- Sources of Data ……………………………………………………53
- Primary Source of Data ……………………………………….53
- Secondary Source of Data ……………………………………53
- Location of the Study ……………………………………………..54
- Population of the Study ………………………………………….54
- Sample Size and Sampling Technique ………………………55
- Sampling Technique ………………………………………………58
- Instrumentation ………………………………………………….59
- Validity of the Instrument ………………………………………60
- Reliability of the Instrument ………………………………….62
- Data Collection ……………………………………………….…64
- Instrument Return Rate ………………………………….…..65
CHAPTER FOUR
Presentation, Interpretation and analysis of Data
- Research Question One ………………………………………70
- Research Question Two ……………………………………..72
- Research Question Three ……………………………………74
- Research Question four ………………………………………..76
- Research Question Five ……………………………………..78
CHAPTER FIVE
SUMMARY, RECOMMENDATIONS AND CONCLUSION
- Summary of Findings ……………………………………….5.1
- Recommendations ……………………………………………83
- Conclusion ………………………………………………………84
Bibliography ……………………………………………………….…86
Appendix ………………………………………………………………89
Questionnaire …………………………………………………………90
CHAPTER
ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
An
organization is a combination of people or individuals efforts working together
on pursuit of certain purpose called organizational goals. It is any group of
two or more people working to achieve goal or goals. The goals may be such a
thing as profit, spreading of knowledge, national defence, social satisfaction
e.tc when people thus combine, certain characters emerge which make the
combination organization (Griffin 1984: 25).
All
administrators, whether they operates in private business, a government agency,
a church, a charitable organization or a university, must in varying degrees
take into accounts the elements and forces of their environment. While they may
be able to do little or nothing to change these forces, they have no
alternative but to respond to them. They must identify, evaluate and react to
the forces that may affect its operations. (weihrich and koonts 2003:58).
Organization are made up of people and others
primarily, the administrator is there to combine other resources. These
resources are combine with a view to attaining organizational goals. If the
administrator fails to abide by the forces of the environment, he cannot
achieve the goal for which the organization was set. Environment include
internal and external environments (Akpala 1998: 2).
- STATEMENT
OF THE PROBLEM
ENVIRONMENT AND WORKERS PERFORMANCE IN A PUBLIC ORGANIZATION IN NIGERIA; A STUDY OF PROJECT DEVELOPMENT AGENCY (PRODA) ENUGU
