ELECTRONIC OFFICE EQUIPMENT USED BY SECRETARIES IN MODERN BUSINESS OFFICES IMPLICATIONS FOR EMPLOYMENT OF SECRETARIES

ABSTRACT

       This study examined the Electronic Office Equipment used by secretaries in modern Office. The purpose of this study is to determine the electronic factors that give secretaries and thereby enhance job performance and efficiency. Three (3) research questions guided the study. The respondents were 50 secretarial staff. Data c0ollected were analyzed using mean score of 3.00 and above.

       Base on these. Conclusion were reached which include  that electronic Office equipment  of secretaries  through  provision  of good working condition and  provision  of office equipment,  machinery and infrastructural facilities will greatly result in efficient job performance  of  secretaries should be employed by organizing training and retaining exercises.

TABLE OF CONTENTS

Title page——————————————-       i     

Approval Page————————————– ii

Dedication——————————————-      iii

Acknowledgements———————————       iv

Table of contents———————————–       v

CHAPTER ONE

1. Introduction———————————–       1

1.1  Background of the study——————— 1

1.2  Statement of the problem——————–       6

1.3  Purpose of the study————————–       7

1.4  Significance of the study———————-      8

1.5  Research Questions—————————       9

1.6  Scope of the study—————————-       10

CHAPTER TWO

• Review  of related Literature—————-  11

2.1  Electronic used by secretaries———–             11          

2.2  Electronic equipment in today’s office–       29

2.3  Summary of literature review———-         38         

CHAPTER THREE

• Introduction——————————-            41

3.1  Design of the study———————–            41

3.2  Area of the study————————-             42

3.3  Population———————————            42

3.4  Sample and sampling technique———             43

3.5  Instrument of data collection————-            43

3.6  Method of data collection—————–            44

3.7  Method of data analysis——————             44

CHAPTER FOUR

• Presentation and analysis  of data——        45

4.1  Introduction——————————             45

CHAPTER FIVE

• Conclusion——————————-       54

5.1  Recommendation————————              56  

5.2  References——————————-              57

5.3  Appendix———————————              59

5.4  Questionnaire—————————-              60

CHAPTER ONE

1.0  INTRODCUTION

1. BACKGROUND  OF THE STUDY

The tremendous innovation in office equipment in the last few decades has caused revolutionary changes in both the nature of office work and the role of secretaries. Whitehead (1981).  This electronic office equipment innovation which are maintained  in  the  one  of computer telecommunication and information  technology  posed  a lot  of challenges to secretaries in modern business  offices. The modern business office is advanced with the use of new machines like computer for machines, electronic typewriters, word processors, telex, teletypewriters, photocopies, telecommunication equipment. These machines make up modern business offices and of skillfully utilized by secretaries, organization goals will be achieved.

Greater success has been achieved through the use of these electronic office equipment by secretaries depending on their ability to operate them. A secretary who was trained with manual typewriter is faced with the word perfect or computer in modern business office. Modern business office expert secretary to master the use of modern office equipment in view of the modern trend, Nwosu (1999).

Typewriter is the most commonly used in offices before electric typewriter was developed. The standard (18 inches) model of the manual typewriter is designed on quota, foolscap or A4 sizes of papers. Some typewriter are  pica  or bold characters which  have ten  letters on an inch or 250mm while some  are elite  or small characters which  have twelve  letters on the inch or 25mm. The manual typewriter are operated by hand, the keys are struck so that the required printers are made on the paper. Electronic-typewriters was developed and may office was equipped with it because of the advantages they have over the manual machines. The secretary exerts less physical effort and can type for much longer period than she could on the manual typewriter. Onasany (1990).

Stencil duplicator was  popular  in business offices  and  other  organizations that are  in constant  need of  large numbers copies  of written  materials. Stencil duplicators are used by secretaries to produce numbers of copies of any orientation, Ohakwe (2000).

Spirit duplicator produces typewriter hand written, drawn materials in a variety of colours using spirit in place ink. Spirit duplicator is so-called because the copy transcribed of inks will stencil duplicators. There are commonly used in business offices before the development of photocopying (copier) machines.