EFFECTS OF LEADERSHIP STYLE ON EXECUTIVE SECRETARY RELATIONSHIP AND PRODUCTIVITY

EFFECTS OF LEADERSHIP STYLE ON EXECUTIVE SECRETARY RELATIONSHIP AND PRODUCTIVITY

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND TO THE STUDY

Leadership style is an important factor in any organization. This is because it plays a very important role in work’s productivity, job satisfaction, favorable work environment as well as healthy work relations between the employee and employer. For the purpose of this research study, I shall dwell more on he healthy work relation between employees and employers but I will narrow it down to Secretary\Boss relationship. I shall try to x-ray the leadership style effect on Secretary\Boss relationship and productivity. Advance learners dictionary of contemporary English defined leadership as the method used by someone at the helm of affairs to pass orders, organize his\her subordinate to perform certain tasks assigned to them to achieve his set objectives 

Industrial psychology gives three broad types of leadership style which includes autocratic, democratic and Industrial psychology gives three broad types of leadership which includes Autocratic, Democratic and lazes-affair. It went further to stress that apart from there three broad types, there is the one we call transformational leadership style. All these leadership styles, each has its implication and effects on the relationship that exist between the Boss and the subordinates. These implication and are not without its effect on secretary \ Boss relationship. The type of leadership style adopted by a boss will go a long way in determining the relationship that exist between that boss and secretary .

A boss may adopt a leadership style because of what the organization wants to achieve that is organizational goals or as a result of past experience with members of his staff or subordinates. Whatever is the reason and no matter the leadership style, its effect on secretary \boss relationship should be critically examined. This will help to check loss of job satisfaction n the side of the secretary and poor productivity on the side of loss Which is the resultant effect or lack of job commitment, job satisfaction and motivation? Many a times the success or failure of any business Organization determined by the managers, leadership styles. The productivity of any organization can be enhanced by the leadership styles of manager styles.

The productivity of any organization can be enhanced By the leadership styles who is an integral part of the secretary and also the entire organization system is also affected by this leadership style to the extent it affected her work directly with the boss. A leader can also be seen as one who occupies the highest position in an organization, influencing his subordinates to achieve group that the leadership style is vested on the leader. According to Nwosu (1996), leadership is a managerial ability to accomplished group goals that is sometimes referred to as a partner to the boss. Leadership style represents the various approached through which leadership goals and objectives are accomplished. Leadership style of the situation demands the style must depends on the prevailing situation or circumstances. Bekwe (1981) saw leadership style as a major factor in the motivation of an employee. A good leadership style gains secretaries commitment to work and elates good behaviors towards increased productivity. Conversely, a bad leadership style constitutes unwholesome working environment and a poor relationship between the secretary and the boss thereby resulting in poor performance and low productivity.

1.2 STATEMENT OF THE PROBLEM

If is common thing to walk into an office and find a secretary looking so worn out and dejected. A closer watch on her will tell you that he\she loots the presence of him or her boss. This is not because of the numerous tasks the secretary has to perform in the office rather it is the aftermath of a stained relationship between her and the boss. When there is the type of situation, the secretary will not concentrate on her job. She commits a lot of mistake and her boss will not take it kindly with he for these mistake. A time she makes mistakes that are too costly and may put her job on the line. The boss who id not harming it easy with her because of the kind of leadership style he adopted will to exhibit his bossy position by taking disciplinary action against the secretary. The type of situation is not in the best interest of the organization since it may lead to low productivity and high staff turnover.

1.3 PURPOSE OF THE STUDY

This research study will try to x-ray the effect of leadership style on secretary \ boss relationship. It try to investigate the type of leadership style adopted by bosses in selected establishments with the views of finding out the most wanted or appreciated leadership style the least wanted and their effects on secretary \ boss relationship and productivity. At the end of this research study Company executives will know the best form of leadership style adopt so as to maintain good report with their secretaries. This research study will also bring out findings on the effect of different leadership style on secretaries\boss relationship with the view to preferring solution to them.

1.4 SIGNIFICANCE OF THE STUDY

At the end of this study, we should be able to know the leadership style is the best for certain situations. The implication of the leadership style adopted by some bosses with particular attention to its effect on secretary \boss relationship and productivity. This research study will also proffer solutions to the effect of these leadership styles to enhance good working relationship as well as productivity.

1.5 SCOPE OF THE STUDY

Because there are many organizations in which secretaries’ work, for the sake of conducting thorough investigation or research, this study will only cover selected business organization.