EFFECTS OF EVALUATION ON THE PRODUCTIVITY OF CIVIL SERVANTS (A STUDY OF CIVIL SERVICE, ENUGU STATE)

ABSTRACT

The research is embarked upon in order to analytically ascertain and explain the fact of staff  evaluation on the productivity of civil servants. A study of Enugu state civil service. The study also seeks to examine and evaluate the effects of staff evaluation: highlight the problems encountered and proffering solutions to them, that is, state findings are recommendations. The study consists of an introduction and the following related subheadings, background  of the study, statement of the problem, objective of the study, significance of the study, scope and  of the study, hypothesis which arose from the objectives etc. again review of  literature, research methodology, presentation and analysis of data and finally summary of findings. The main of this research is to provide a clear and comprehensive  survey of  the effects of staff evaluation as regards how it affects  the productivity  of civil service.

TABLE OF CONTENTS

TITLE PAGE                                                          i

DEDICATION                                                         ii    

CERTIFICATION                                                    iii

ACKNOWLEDGEMENT                                            iv          

APPROVAL                                                            v

ABSTRACT                                                            vi

TABLE OF CONTENTS                                            vii          

CHAPTER ONE

1.0  INTRODUCTION/ BACKGROUND OF THE STUDY          1

1.1  STATEMENT OF THE PROBLEM                         2

1.1.1      RESEARCH QUESTION                             7

1.1.2      OBJECTIVE OF STUDY                              7

1.2 SIGNIFICANCE OF STUDY                               8

1.3  DEFINITION OF TERMS                                   9

       REFERENCES                                                 11

CHAPTER TWO

2.0 THEORETICAL FRAMEWORK/LITERATURE REVIEW                               12  

2.1 THEORETICAL FRAMEWORK                             12

2.2 LITERATURE REVIEW                                       14

2.2.1 TYPES OF EMPLOYEE PERFORMANCE EVALUATION                               18

2.2.2 STRATEGIES FOR STAFF EVALUATION           23

2.2.3 STAFF EVALUATION, PROBLEMS AND SOLUTIONS                               23

       REFERENCES                                                 35

CHAPTER THREE

3.0 METHODOLOGY/ RESEARCH DESIGN                37

3.1 RESEARCH DESIGN                                                37

3.2 POPULATION OF THE STUDY                            37

3.3  SAMPLE SIZE                                                 39

3.4  SAMPLE AND SAPLING TECHNIQUES               41

3.5  METHOD OF DATA COLLECTION                      41

3.6  METHOD OF DATA ANALYSIS                          42  

3.7  MEASUREMENT AND OPERATIONALIZATION OF VARIABLES                                                         43

3.8  VALIDITY AND RELIABILITY OF MEASURING INSTRUMENT                                                           45

3.9 SCOPE/ LIMITATION OF STUDY                        46

CHAPTER FOUR

4.0 DATA PRESENTATION AND ANALYSIS               48

4.1 DATA PRESENTATION                                      48

4.2  DATA ANALYSIS                                             49

CHAPTER FIVE

5.0  SUMMARY, CONCLUSION AND RECOMMENDATION                              66

5.1 SUMMARY                                                       66

5.2 CONCLUSION                                                  72

5.3 RECOMMENDATIONS                                       75  

BIBLIOGRAPHY                                              78  

APPENDIX                                                      80  

       QUESTIONNAIRE                                            81

CHAPTER ONE

1.0 INTRODUCTION/BACKGROUND OF THE STUDY

Public organization is created to ensure rapid socio-economic development through the initiation, implementation and evaluation of government policies and programme in order to improve and better the lives of the masses of the nation. As an aid in achieving its objectives, resources, both human and otherwise to be efficiently and effectively utilized in respect o that.

The origin of public organization in Nigeria could be tied to the genesis of civil service in Nigeria and this dates back to about to middle of the nineteen century when direct British rule was established over the kingdom and territory of Lagos after its conquest in 1861 (Uche, 2004:47). During this period, the existing public organizations (that is, the civil service) was perceived as an instrument set up to implement and execute the elf centered exploitative, policies and programmes of the British intention. Observing the point Okoli and Onah (2007:73) posited that the colonial civil service was machinery.