TABLE OF CONTENT
Title page
Certification
Dedication
Acknowledgement
Proposal
CHAPTER ONE
- Introduction
1.1 Objectives of the study
1.2 Scope of the study
1.3 Statement of General Problem
1.4 Rationale for the study
1.5 Limitation and constraints
1.6 Historical background of the organisation
CHAPTER TWO
- Literature Review
- Concept of communication
- Organizational development studies and method of communication
- Importance of communication
- Barriers of communication Characteristics of small scale business
- Remedies for poor communication
- The purpose of communication
- Communication terminology
- Communication flow in organisation.
CHAPTER THREE
- Research methodology
- Method of used for data collection
- Sources of data
- Procedures for data collection
CHAPTER FOUR
- Data analysis and
presentation
CHAPTER FIVE
- Summary, Conclusion and Recommendation
- Summary,
- Conclusion
- Recommendation
Bibliography
CHAPTER ONE
1.0 INTRODUCTION
Effective communication is a major determinant of
organisation development which as been a great concern for the cooperation as
well as the national over the decade and not recently.
The need for effective communication in an organizational development makes the military historical to think of army line of communication in military organizational the teacher towards his students, the superior towards his teacher towards his students, the superior towards his subordinates advice verse.
Also, we must allow the possibility that communication can take place not only between individuals but in firms institutions and government and various business organizations.
Working towards organizational development, it s necessary to
obtain and maintain a tight and effective communication gap within the various
function in an organisation.
There should be a good relationship between one department
and the other and more importantly, between the organisation and its various
environmental components.
Communication is an organisation is mainly concerned with how
to fund and interprets feelings and as well as ideas and information.
Thus, the word communication can be referred to as an act of
imparting or transmitting information.
Communication in an organisation also involves in two ways i.e. the sender and the receiver, an effective communication is of great important in and out of any organisation in relation to this set goals and objectives i.e. if organizational objective are to be achieved.
There must be sound level in their
relationship and this could be attained through the deifiers of its
communication.
In diviraels ward, there are some communication skills, which
an organisation must develop upon i.e. the writing and reading skill written an
organisation must develop upon i.e. the writing and reading skill written an
organisation. The speaking and listening skill and the proper usage of meeting
in an organisation.
The relevance of communication towards organizational
development cannot be achieved without the following element or functions.
i. Sender
ii. Message – information
iii. Receive
iv. Feedback – reply.
Effective communication
can be viewed in terms of dynamics in an organisation as it occurs in
interrelationship between the management and staff.
However, sound ideas
and well reasoned decision becomes effective only if it is being transmitted to
other and relieved the resumed action or reaction in such an organisation.
The given of an
understandable the message by the subordinate to the point that he is able to
respond through appropriate action in which effective communication can also be
said to be the purposeful and resistful exchange which realist actions and
reaction are beings organized in an organisation.
For a purposely
communication to be effective towards an organisation development in any
organisation. The following must be noticed.
1) The message send must be
specific and unambiguous.
2) The message within the
outside organisation must be simple
3) The timing of various
institutions must be strictly adhere to.
4) The ruler must be one word,
one subject.
5) The receiver must understand
the expected action.
1.1 OBJECTIVES OF THE STUDY
Communication
is essential for internal functioning of any organisation because it
intergrades the managerial function especially communication is needed in
organisation to effect changes, to influence action towards the welfare of the
organisation.
The forms of this study is to ascertain the effectiveness of communication as a major determined or organizational development.
It is to established and disseminate goals of organisation to
develop plans for their achievement, to organize human and other resources in
the most effective and effect way.
It is also to select development and appraises member of an
organisation to lead direct, motivate and create a climate in which its people
wants to contribute and more to, to control performance for effective
organizational development.
It is also relate the enterprises to its external environment. It is through information exchange that a manager become aware of the suppliers, the claims of stockholder, it is through communication that really organisation income an open system interacting with is environment, a fact whose important is emphased throughout this project.
1.2 SCOPE OF STUDY
Important of effective communication in an organisation in the scope range of this project. It is to determine how an organisation plan and execute its communication process in order to achieve the aim and objectives of such an organisation.
This project will also analyse the various way in which
effective communication has been a major determination of an organisation
development.
With the help of the case study, it will also determines how
the Nigeria Bottling Company (A case study) manages its communication system
internally and externally with this sole aim of acquiring and apprehended end.
1.3 STATEMENT OF GENERAL PROBLEMS
This has been in term of the following:
EFFECTIVE COMMUNICATION AS A MAJOR DETERMINANT OF ORGANISATION DEVELOPMENT (A CASE STUDY OF COCA-COLA PLC, ILORIN)
