DESIGN AND IMPLEMENTATION OF ONLINE PARCEL DELIVERY MESSAGING SYSTEM
ABSTRACT
The online parcel delivery system is the need of the hour because of the recent changes in the industry and the increasing use of the internet. A Real-time online parcel delivery messaging system for the customer is our proposed system. The traditional queuing system drawbacks and disadvantages are overcome by our system application. Items can be ordered online in a hassle-free manner through this system. The item order taking methods from customer are improved by our system application. A Menu is set up online and as per their wish customers can simply place their order through the proposed system. Also, customers can effortlessly track the orders with a item menu. Users can rate the items over the feedback system provided by the system. Also, sales services are recommended to the new customers based on the user ratings through the system and for the improvements with the quality, the staff will be informed. For the initial implementation of the system application messaging-on-delivery payment system is used. Separate accounts are maintained for each user for more secured ordering by providing an ID and a password. The methodology used in this work is Object-oriented analysis and design methodology (OOADM). In addition, Hypertext Preprocessor (PHP) language was used for the back- end of the software, HTML was used for the front- end of the software while the database was designed using MySQL.