ABSTRACT
This project work is concerned with the use of the
Internet in banking operations, a case study of the First bank Plc Enugu.
The Internet in acts over evolving
state is becoming a serious method of business communication and data transfer
worldwide. As such banks and other
financial institutions are beginning to use the Internet as new vehicle for
doing business. The Internet allows
banks to offer both new services and level of convenience for existing services
and allowing the consumers and customers to interact from any computer capable
of making appropriate connections.
The technological developments have
made most banks and other financial institutions to be more responsive to
change and it is imperative to adopt the latest technology in order to maintain
operational efficiency as a means of warding off competitive threat, to
increase speed of transaction, improvement of customer’s convenience by
reducing barriers to entry into payment systems and retail banking.
TABLE OF CONTENTS
Title page
Approve
Dedication
Acknowledgement
Abstract
Table of contents
CHAPTER ONE
- Introduction
- Statement of the
problem
- Purpose of the
study
- Delimitation of
the study
- Limitation of the
study
- Significance of
the study
- Definition of
terms
- Assumption
CHAPTER TWO
- Review of related
literature
CHAPTER THREE
- Description and
analysis of the existing system
- Objective of the
existing system
- Analysis of the
existing system
- Problem of the
existing system
- Justification of
the new system
CHAPTERF FOUR
- Design of the new
system
- Output/input
specification and design
CHAPTER FIVE
- Implementation
- Documentation
- Recommendation
and conclusion
CHAPTER ONE
1.0 INTRODUCTION
The greatest innovation that has taken place in the twenties century is
in the realm of information technology. This is currently made possible by the
introduction of the digital computers, which has been observed in the field of
communication to be increasingly inseparable from communication to be
increasingly from communication. This linkages often referred to as convergence
is risen driven by technology and amplified by business trends the technology
and business, foster growth in network systems that use communication links to
connect subsidiary system (nodes) which may send, receive, direct and redirect
information to, fro, sender and receiver.
Taking of the Internet a couple of
years ago would have sound link a fair table but today the Internet is pervasive
in almost every field of human endeavor changing the fundamentals of how are
conduct national as well as international businesses. Few years of existence,
the internet has shown that it can sliver the long sought after goal of
electronic commerce.
It is worth noting that companies in
developed countries world – wide have recognized the business potential of the
internet and are getting connected to the network of networks in their million.
The financial Institution (Bank) is
one of such organizations. Banking constitutes one of the most prominent life
wire for socio – economic growth and development in any given nation. It
support and assists in the supply of long and short term loan accept both
current saving and fired deposits both foreign transaction, advice and
facilitates transactions between client, workers, agents, firms, buyers, and
sellers by providing payment services not excluding the issue of undertaking
risk on behalf of their client, only to mention but few.
The Internet housing founds its
application and acceptance in the banking profession has particularly put the
banking industry on an accelerating pace of development. The Technological high
may (Internet) has become an enable in achieving high level productivity and in
handling volumes of transaction which would have been impossible without the
use of On – line banking (E – Commerce)
This technology facilities linkage
with clients both through the provision of information and quality service
delivery as well in reducing barriers to entry into payment system and retail
banking. Electronic payment allows clients to engage in formal transaction
relationship, which would have taken long distance travel or movement of
document with the attendant risk of loss. With the On – line banking (Internet)
you can at your convenience at home and at any time, review balances and
transaction services and contact customer services but just to mention but few.
An over view of the benefit and prospects of the On – line banking suggest that
for banks to be relevant to their customers in terms of the services they
provide in the twenty first century and in the future most append this services
provide by E – Commerce in the banking system in order to stay in competition.
Now that an on –line banking is the on thing bank should get up and invest in
internet Technology to reap bounteously the benefit accruing from Electronic
payment.
1.1 STATEMENT OF PROBLEM.
The advances in the world of
information technology it is almost recorded on a daily basics, consequently,
rendering former communication equipment obsolete as people tilt towards the
use of improved electronics that support E – commerce made possible through the
use of the internet in the banking sector.
Although a significant improvement
has been recorded in the use and development technology in the banking industry
over the last decade. Most banks are still far from implementing
technology-based strategies able to see them through competition in banking
markets. This may be as a result of lack of awareness, the inability to
evaluate the benefit derived from the use of the recent technological
development (Internet) and capital shortage that may hamper the design and
subsequent implementation of the technological tool hence denying customer of
this advances services and their flexibility choice and convenience associated
with the Electronic payment.
The advantages offered by these toll
calls for a review of an existing automated system and subsequent design and
implementation of interactive web-site to improve the existing system
1.2 PURPOSE OF THE STUDY
- To investigate
the lacks of the current automated system in term of modern technology
appliances that support Electronic payment services and suggest ways of
updating them.
- To design a
friendly web site that graphically advents goods and services provide by the
institute on web pages.
- To improve in the
speed effectiveness, efficiency and convenience in business transaction.
- To carry out a
feasibility study on the organization for the purpose of installing an electronic
payment.
- To design and
implement a computer software to solve this problems and rendering the
services.
1.3 DELIMITATION
This study and subsequent design of the computer
software is limited to the (First bank)
Enugu. Although limited to the above organization. The finding design and
implementation of the software is likely to be applicable to other owned
organization.
1.4 LIMITATION OF THE STUDY
Hard time is not new phenomena to an ordinary Nigeria
but to the student researcher, it is even worse time and finance posed a lot of
constraints to the work..
Consequently, difficulties were encountered during the collection of primary data. Most of the administration system engineers and clerk visited reluctantly refused interview for one reason or the other and being referred to and fro, the organization from one personnel to the other not excluding even security men.
Books related to this topic are relatively scarce and
could only be gotten from the Internet, which took a lot of time and money.
However with persistence and perseverance reasonable facts were finally obtained.
DESIGN AND IMPLEMENTATION OF ELECTRONIC PAYMENT SYSTEM A CASE STUDY OF FIRST BANK PLC ENUGU
