ABSTRACT
Most marketing, production, and manufacturing firms have
the basic problem of information flow between the various departments within
the organization.
This research is intended to
highlight the role of a computerized marketing information system in Guinness
(Nig) Plc Compare to the manual system of marketing.
To identify the various problems
involve in the existing marketing information system of Guinness (Nig) Plc is
the purpose of this research and to the proffer solutions to them.
Data were collected both by interview
methods and observation method.
Marketing models had developed in this research as well as marketing
system. Secondly, the study also
investigates how Guinness (Nig) Plc manages the marketing information system.
Finally computer based marketing
information system is suggested as a solution to more structured, efficient and
effective marketing control.
ORGANISATION OF WORK
This work is divided into seven chapters. Chapter one is the introduction, chapter two
examines the literature. Description of
the existing system is in chapter three while chapter four examines the design
of the new system. Chapter five is base
on implementation of the new system while chapter six is documentation. Finally, in chapter seven, a summary is made,
recommendation is offered and conclusion is also drawn.
TABLE OF FIGURE
Organizational structure
Information flow diagram
Good receive note
Store ledger card
Daily record form
Random file access process
Goods received note file
Store ledger form file
Daily record form file
Procedure chart
System flow chart
Program flow chart
TABLE OF CONTENT
TITLE PAGE
CERTIFICATION
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
ORGANISATION OF WORK
TABLE OF FIGURE
TABLE OF CONTENT
CHAPTER ONE
1.0 INTRODUCTION
- STATEMENT
OF PROBLEM
- PURPOSE
OF THE STUDY
- AIMS
AND OBJECTIVES
- SCOPE
OF THE STUDY
- LIMITATION
- ASSUMPTION
- DEFINITION
OF TERM
CHAPTER TWO
CHAPTER THREE
- DESCRIPTION
AND ANALYSIS OF THE EXISTING SYSTEM
3.1 FACT
FINDING METHOD USED
- ORGANISATIONAL
STRUCTURE
- OBJECTIVE
OF THE EXISITNG SYSTEM
- INPUT,
PROCESS, OUTPUT ANALYSIS
- PROBLEM
OF THE EXISTING SYSTEM
- JUSTIFICATION
FOR THE NEW SYSTEME
CHAPTER FOUR
4.1 OUTPUT
SPECIFICATION AND DESIGN
- INPUT
SPECIFICATION AND DESIGN
CHAPTER FIVE
5.1 PROGRAM
DESIGN
CHAPTER SIX
CHAPTER SEVEN
7.1 CONCLUSION
REFERENCE
CHAPTER ONE
- INTRODUCTION
The ultimate aim of manufacturers is to produce goods they
can sell to users immediately at a profit. An interaction between the producer
and the consumer tales place. This
interaction is initiated, developed, and managed by producer’s marketing
staff. The business function of
marketing is concerned with the planning, promotion, and sale of existing
products in the existing markets and development of new products and new
markets to better serve present and potential customers.
Today marketing performs a vital function in
the operation of a business enterprises i.e. (as the primary interface between
the manufacturer and the customer).
Performing the marketing function in business has become a much
difficult assignment because of the dynamic environment of today’s activities
which includes:
- Rapidly
changing market demands
- Steadily
increasing consumers pressure
- Proliferation
of new products
- Intensified
competition
- Growing
government regulations.
Business firms have
increasingly turned to the computer to help them perform the vital marketing
functions in the face of the rapid changes of today’s environment. Computer, therefore, because of its speed,
memory capacity, versatility and accuracy, has been the catalyst in the
development of marketing information system, which integrate the information
flow required by the many marketing activities.
Computer is also used to make business decision involving millions of
naira and so saves man from a tremendous amount of time consuming work.
Today computer is used as
a control system for controlling marketing costs, diagnosis of poor sales
performance. Nevertheless, computer is
also used as research system for advertising strategy, pricing strategy and
evaluation of advertising expenditure and continuous experiment.
This project work,
computer based marketing information system is taken to critically analyse and
fashion out ways of implementing computer in Guinness (Nig) Plc.
In this chapter, the
researcher established the aim, limitation and purpose of the study, scope,
statement of the problems, assumption and definition of terms.
1.1 STATEMENT
OF THE PROBLEM
The Guinness (Nig) Plc produces and markets over four
different brands of alcoholic drinks.
These products are sent to the various stored and other branches or
deport with the country. The large
volume of stock coupled with the vast distribution not work creates some
control and management problems.
The operation of the Enugu deport
presently is completely manual and lacks some degree of information retrieval
facilities. So, obtaining, storing and
updating information on each of the items is not an easy task. It takes hours and at times, days, to locate
any information acquired due to the volume of files involved.
- PURPOSE OF THE STUDY
The purpose of the study is to design a computer based
marketing information system for Guinness (Nig) Plc.
- AIMS OF OBJECTIVE
The aim of this research is geared towards finding the
procedure employed by the management of Guinness (Nig) Plc in obtaining
information from the marketing department and to keep track records of
available items when needed, its re-order, and to indicate the product that are
not selling in order not to waste money in keeping stock of the quantity of
good purchases, sold, and produced.
The project objective is to find solution to the misinformation of the flow of data between the marketing procedure and the management decision, by introducing a computer based marketing information system which will reduce the misinformation, be faster, accurate, reliable and improve output report that will help the management in her plans and decision making.
Because of the above problem highlighted in the old system, it becomes necessary that a new computer based data base management system may be designed to handle the duties.
DESIGN AND IMPLEMENTATION OF COMPUTER BASED MARKETING INFORMATION SYSTEM A CASE STUDY OF GUINNESS NIG. PLC