DESIGN AND IMPLEMENTATION OF AN AUTOMATED HOTEL RESERVATION MANAGEMENT SYSTEM CASE : ZODIAC HOTEL LTD

ABSTRACT

The method of allocating rooms to people on request is a custom performed by hotels since its existence.  It has, over the years, fostered the ability for individuals to demand for rooms while they are not there.

The efficiency of any hotel is dependent on the mode of collecting and prevent information from the customers personal data to the various services available in the hotel.  The management of their real time activity has really been a complex and difficult operation, especially when information flow is consistent.

There is, therefore, the need to provide a system capable of handling the numerous jobs and reduce tediousness associated to it.  A computerized system by which a hotel reserves room for its customers will enhance efficiency, increase productivity and maximize the usage of the available services by readily providing information about the hotel in question to whom it may concern.

THE ORGANISATION OF THE WORK

The study of organized into seven chapters:

Chapter one deals with the introduction of the research topics, the statement of problem, the purpose of the study, the aims and objective of the work, the scope or delimitation of the study, the limitation of the study, the assumptions made and the definition of terms.

Chapter two covers the review of literature related of area of the study of the researcher. 

Chapter three deals with existing system; its description and analysis, the method applied in finding facts, the structure of the organization, the existing system objectives, analysis made on the input process and output operation, diagrams of information, and also, the justification of the new system.

Chapter four talks about the design of the new system; specification of the input and output and their designs; the procedure chart, flow chart of the system, and also the requirement of the new systems.

Chapter five explains the implementation of the new system, the program design, the program flow chart, pseudocodes, source programme and the running of the problem.

Chapter six emphasis on the presentation and analysis of the data, that is, the documentation of the work under study.

Chapter seven gives a conclusion of the work.  It contains the recommendations based on the research findings.  The references follow immediately after chapter seven.