DESIGN AND IMPLEMENTATION OF AN AUTOMATED HOTEL RESEARVATION MANAGEMENT SYSTEM

The method of allocating rooms to people on request is a custom performed by hotels since its existence. It has, over the years, fostered the ability for individuals to demand for rooms while they are not there. The efficiency of any hotel is dependent on the mode of collecting and prevent information from the customers personal data to the various services available in the hotel. The management of their real time activity has really been a complex and difficult operation, especially when information flow is consistent. There is, therefore, the need to provide a system capable of handling the numerous jobs and reduce tediousness associated to it. A computerized system by which a hotel reserves room for its customers will enhance efficiency, increase productivity and maximize the usage of the available services by readily providing information about the hotel in question to whom it may concern.