ABSTRACT
This work is carried out to identify and discuss the need for
a computer system in hotel business billing system.
A hotel business is a hospitality industry which caters for
both leisure and well being of its guest. The duties of hotels are to offer
accommodation to their guest and to render services to them. These services are
usually personal.
The focus on this topic is to introduce computer in the
allocation of rooms and billing system of a hotel. The result of this project
is aimed at eliminating the tedious work which is associated with the making
reservations and keeping account in hotel. It will also save storage system for
guest who have stayed in the hotel before.
TABLE OF CONTENTS
Cover page
Title page
Certification
Dedication
Acknowledge
Abstract
Table of content
CHAPTER
ONE
1.0 Background of the study
1.1
Introduction
1.2 Statement of problem
1.3
Purpose of study
1.4
Objective of study
1.5
Scope of the problem
1.6
Definition of terms
CHAPTER TWO
2.o LITERATURE
REVIEW
CHAPTER
THREE
3.0 OVERVIEW OF THE EXISTING SYSTEM
3.1 Description analysis of the existing
system
- Method of data collect
- Interview method
- References to written text
- Process analysis
- Out analysis
- Problem of the existing system
- Justification for the new system.
CHAPTER FIVE
- IMPLEMENTATION
- Program design
- Program flowchart
- Pseudo code
- Source listing
- Test Run
CHAPTER SIX
- RECOMMENDATION AND CONCLUSION
REFERENCES
APPENDIX
CHAPTER
ONE
INTRODUCTION
Hotel
is defined by British law as a place where a binafide traveller can receive
food and shelter, provided he is in a position to pay and is in a fit condition
to be received. Hence, a hotel provides food and beverages, and lodging to
travellers on payment. In turn, it has the right to refuse a traveller is
drunk, disorderly, unkempt or is not in a position to pay for the services.
The
hotel industry is perhaps, one of the oldest commercial endeavours in the
world. The first inns date back to the sixth century be and were the products
of the urge to travel, spurred by the invention of the wheel.
The
earliest hotels were managed by husband and wife teams, who provided large
halls for travellers to make their own bed and sleep on the floor. The entire
cooking service and recreation were provided by the husband and wife team and
his family.
It
was in Europe that the birth of well managed
hotel industry took place on the shape of chalets and small hotels which
provided variety of services. They were mainly patronized by the aristocracy of
the day.
The
real growth of the modern hotel industry took place in the United State
of America
in 1794. the real boom in hotel building came in the early twentieth century.
This period also saw the beginning of chain operation under the guidance of E.M
stalker. It involved big investments, big profit and trained professional to
manage the business.
The management business billing of a hotel system was virtually left in the hands of the front officers. The front office in a hotels is the department responsible for the scale of hotel rooms through systematic method of reservation, followed by registration and assigning of rooms to customers, it was usually done manually. This was boring and cumbersome in hotels that still operate manually today. This development in hotel business billing system continued gradually until recently when computer was invented as an electronic method of processing data, computer can be defined as an electronic device that accept input, manipulated data and produces information which is the output, as required. Computerization of hotel business billing system: a focus on the lodging system of a hotel, therefore, the application of computer in the lodging system of a hotel. A hotel which operated a computerized system will ensure that the program carries provision for different tariffs, locations and individual guest preferences. Details of each room are stored within the memory and as a guest registers the guest list is immediately updated while that particular room is removed from the list of those which are available for letting. Because the system is so accurate, there is little chance of two people being given same room.