TABLE OF CONTENTS
Title Page – – – – – – – – – i
Approval Page – – – – – – – – ii
Certification – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgement – – – – – v
Table of Contents – – – – – – vi
List of Tables – – – – – – viii
Abstract – – – – – – – ix
CHAPTER ONE: INTRODUCTION
Background of the Study – – – – – 1
Statement of Problem – – – – – 8
Purpose of the Study – – – – – 9
Research Questions – – – – – – – 10
Hypotheses – – – – – – 10
Significance of the Study – – – – – 11
Scope of the Study – – – – – – 13
CHAPTER TWO: REVIEW OF LITERATURE
Conceptual Framework – – – – – 14
- Concept of Demography – – – – – – 15
- Concept of Job Performance – – – – 16
- Task performance – – – – – – – 16
- Contextual performance – – – – – – 17
- Distinguishing task and contextual performance – 18
- Demography and Job Performance – – – 18
- Age and job performance – – – – – 19
- Gender and Job performance – – – – – 21
- Education and Job Performance – – – – – 26
- Tenure or Years of Service and Job Performance – 29
- Job level and job performance – – – 32
- Marital Status and Job Performance – – – – – 33
Theoretical Framework – – – – – – 36
- Job Performance Theory – – – – – 36
- Role Theory – – – – – – 38
Review of Related Studies – – – – – 39
Summary of Literature Review – – – – 48
CHAPTER THREE: RESEARCH METHOD
Design of the Study – – – – – – 49
Area of the Study – – – – – – 49
Population of the Study – – – – – 50
Sample and Sampling Technique – – – – 51
Instrument for Data Collection – – – – 51
Validation of the Instrument – – – – – 52
Methods of Data Collection – – – – – 53
Methods of Data Analysis – – – – – 53
CHAPTER FOUR: RESULT – – – – – 55
Summary of the Major Findings – – – – 67
CHAPTER FIVE:
DISCUSSION, IMPLICATIONS OF THE STUDY, RECOMMENDATIONS, LIMITATIONS OF THE STUDY,
SUGGESTIONS FOR FURTHER RESEARCH AND CONCLUSION
Discussion of Findings – – – – – 69
Implications of the Study – – – – – 77
Recommendations – – – – – – 79
Limitations of the Study – – – – – 80
Suggestions for Further Research – – – – 80
Conclusion – – – – – – – 81
REFERENCES – – – – – – 83
APPENDICCES
Appendix 1 – Indicators of Task Performance – 92
Appendix 2 – Indicators of Contextual Performance – 93
Appendix 3 – Population of the Study – – – 98
Appendix 4 Demographic Variables for Job Performance Questionnaire – – – – – – 99
Appendix 5 – Request for Validation of Instruments 100
Appendix 6 – Analysis of Interview Data – – 101
LIST OF TABLES
Table 1: Percentage Responses
on the Constituents of Demographic Variables – – – – – – – – 55
Table 2: Age Distributions of the Respondents – – 56
Table 3: Gender Distributions of the Respondents – – 56
Table 4: Marital Status Distributions of the Respondents – 56
Table 5: Distribution by Year of Work Experience of the Respondents – 57
Table 6: Distribution of Respondents by Positions Held – 57
Table 7: Distribution of Respondents by Educational Qualification – 58
Table 8: Mean and Standard Deviation of Task Performance Statements 59
Table 9: Mean and Standard Deviation of Contextual Performance Statements – – – – – – – – – 60
Table 10: Summary of Test of Significant Relationship Among Independent Variables and Task Performance – – – – – 62
Table 11: Summary of Test of Significant Relationship Among Independent variables and Contextual Performance – – 64
Table 12: Summary of Multiple Regression Analysis on Task Performance of Librarians – – – – – 65
Table 13: Summary of Test of Significant Relationship Among Independent Variables on Contextual Performance of Librarians – – – 66
Table 14: Relative Effects of Demographic Variables on Task Performance – – – – – – – – 67
Table 15: Relative Effects of Demographic Variables on Contextual Performance – – – – – – – 67
Abstract
This study is an attempt to use
the demographic or personal variables to determine the job performance of librarians
in university libraries in South East Nigeria. In carrying out this study, five
research questions were used in addition to two hypotheses that were tested at
0.05 levels of significance. The study was based on correlational research
design. The population of the study consisted of 115 Librarians working in five
federal university libraries in South East Nigeria. There was no sampling as
the population was not large enough to warrant sampling. The instruments for
data collection were questionnaire titled “Demographic Variables for Job
Performance Questionnaire (DVJPQ) and structured interview. The questionnaire
items were adapted from Koopman’s indicators of task and contextual
performance. The instrument was face validated by experts in the field of
library and information science. A total of 115 copies of the questionnaire
were distributed whereas only the Divisional/Sectional Heads were interviewed. A total of 50 Divisional/Sectional Heads were
interviewed. Data collected using questionnaire were analyzed using frequency
distributions and percentages, Mean (X), Standard Deviation (SD) and Pearson’s
Product Moment Correlation Coefficient (r) while ANOVA and Multiple Regression
were used to test the hypotheses at 0.05 probability level. This analysis was
done using Statistical Packages for Social Sciences (SPSS). The interview data
were analyzed thematically by identifying common themes or categories in the
responses of the supervisors and organizing those categories using percentages.
The results of the study showed that the demographic profiles of librarians included
but not limited to age, gender, education, job position, work experience and
marital status. Of all these demographic factors, only age, education, job
position and work experience were found to be significant predictors of
librarians’ task-based and contextual performance. The results also revealed
that these predictors contributed as much as 56% and 55% of the changes in the
task and contextual performance of librarians. Finally, the results of the
study revealed that both the task and contextual performance of the librarians were
high due largely to the variations in their individual characteristics. Based
on these findings, it was recommended that university libraries in South East
Nigeria should strive to recruit qualified staff, keep an up-to-date manpower
inventory, ensure that each staff is treated distinctively, carryout staff
appraisal from time to time and ensure that librarians are properly motivated.
CHAPTER ONE
INTRODUCTION
Background of the Study
The university library is an
essential component of the modern university and survival requires
demonstrating its value in new ways, embedding itself deeper into the
university’s core functions of teaching, learning and research. The
indispensability of a university library makes it the central nervous system of
its parent’s institution. Thus, they are primarily established to support the
teaching, learning and research of its parent body. Today on the campus of
virtually every higher institution, the library occupies a central position. In
its placement and prominence, the university library conveys its integral role
in supporting university education’s core missions of research and learning.
University library according to Saint, Hartnett, and Strassner (2003) is
fundamental to the establishment of a knowledge economy and society in all
nations. Hence, it empowers the citizens and society at large through knowledge
dissemination. Promotion and dissemination of knowledge can be achieved in a
university library by the support of the government. As Ifidon (1999) noted
that in a country such as Nigeria,
National University Com
