CONTACT US EMPLOYEE RELATIONS PRACTICE IN THE AVIATION INDUSTRIES IN NIGERIA. (A CASE STUDY OF THE FEDERAL AIRPORTS AUTHORITY OF NIGERIA – FAAN ENUGU AIRPORT)

CONTACT US EMPLOYEE RELATIONS PRACTICE IN THE AVIATION INDUSTRIES IN NIGERIA. (A CASE STUDY OF THE FEDERAL AIRPORTS AUTHORITY OF NIGERIA – FAAN ENUGU AIRPORT)

ABSTRACT

This research work is carried out on the Employee Relation precut in the Aviation industries in Nigeria taken FAAN, Enugu as their main stay. The research which was carried out in a systematic and sequential order is making up of five chapters.

Chapter one, is the intioduition of the study, two, is a level of the literature three, is the researcher Design and methodology out of while determination of sample size was done, four war the Analysis and interpretation of Data where tables, percentages, responses frequencies and standard deviations was used to elaborate the result and Decision taken at the end of each hypothesis test. While chapter five set forth to summarize the findings give a proper recommendations and at the same time draw a conclusion to he study.

            The questionnaire and oral interviews helped in getting almost some of the important informations needed for the researcher work while at the end Bibliography was drawn which comprises all the present text not later than ten years of publication used in given meaning to the research topic to make the reader interested and bias free in the manuscript.

            The general finding of the research study was based on the extent employee relation proactive in the industry will increase the general patronage of their customers in other wards, meeting their standard and targeted objective of profit volume and also the general attainment of managerial functions as of given the employees five hards to paticipate in decision – making of the industry.

            Based on the findings above, conclusions and Recommendations were drawn and based on the recommendations, conclusions were made.

TABLE OF CONTENTS

CHAPTER ONE     

1.0       Introduction

1.1              Statement of the problem

1.2              Objectives of the study

1.3              Formulation of hypothesis

1.4              Significance of the study

1.5              Scope of the study

1.6              Definition of terms

CHAPTER TWO

Literature Review

2.1              An overview of public relations

2.2              Objectives of public relations

2.3              Development of public relations in Nigeria

2.4              The role of public relation in marketing

2.5              The public of an organ

2.6              Public relation planning model/process

2.7              Problem of public relations

2.8              Company profile

CHAPTER THREE

3.0              Research methodology

3.1       Research design

3.2              Population of the study

3.3              Sampling technique

3.4              Determination of sample size

3.5               Research instrument used

3.6              Limitations of the study

CHAPTER FOUR               

4.0              Presentation and Analysis of data

4.1       Analysis of data

4.2       Testing of hypothesis

CHAPTER FIVE

5.0              Summary of findings, recommendations and conclusion

5.1       Summary of findings

52.              Recommendations

53.              Conclusion

Appendix

CHAPTER ONE

1.0              INTRODUCTION

The marketing environment of today has exposed scholars, individuals and the general publics about the understanding of human relations simply given a brand name to mean employee relations in our society. It is imperative to note that the marketers understanding of the consumer need in the market and the satisfaction of such need at the same time could be regarded as the employee relation practice in such market.

CONTACT US EMPLOYEE RELATIONS PRACTICE IN THE AVIATION INDUSTRIES IN NIGERIA. (A CASE STUDY OF THE FEDERAL AIRPORTS AUTHORITY OF NIGERIA – FAAN ENUGU AIRPORT)