ABSTRACT
The purpose of this study is to evaluate the
competencies of the 21st century librarians of the Polytechnic of
the North Central States of Nigeria.
This study was guided by five (5) research questions. The study adopted the descriptive survey
research design with a population of
fifty one librarians and thirty-four library officers from the various
Polytechnic libraries in the North Central States. Data were collected from this population
using questionnaire titled Library Services Competencies Questionnaire (LSCQ)
and by oral interview. The questionnaire
were divided into seven (7) sections of ABCDEFG. The eighty-five respondents completed and
returned the questionnaire correctly representing 100% response rate. Mean, standard deviation frequencies and
percentages were used to analyse the five research questions. The result of the study reveals that
libraries in the Polytechnic libraries are not ICT competent. Major problems hindering their acquisition of
ICT competencies include: lack of budgetary provision for training, lack of ICT
equipments such as computers and internet facilities, lack of training officers
in the field of librarianship in ICT and inadequate practical classes in
library schools. Recommendations on how
to acquire these competencies were made.
These include: provision of funds for training librarians periodically
through workshops, seminars and conferences.
The need for librarians to use their personal monies to attend conferences
in order to fit into the present 21st century librarianship was also
recommended.
TABLE OF CONTENTS
Title
Page .. .. .. .. .. .. .. .. ..
ii
Approval
page.. .. .. .. .. .. .. .. .
. iii
Certification.. .. .. .. .. .. .. .. . .
iv
Dedication.. .. .. .. .. .. .. .. . .
v
Acknowledgement.. .. .. .. .. .. .. ..
vi
Abstract .. .. .. .. .. .. .. .. .
. vii
Table
of Contents .. .. .. .. .. .. .. ..
viii
Chapter One: Introduction
Background of the Study .. .. .. .. .. .. 1
Statement of problem .. .. .. .. .. .. 5
Objectives of the Study .. .. .. .. .. .. 6
Significance of the Study .. .. .. .. .. .. 7
Scope and Limitation.. .. .. .. .. .. .. 8
Research Questions.. .. .. .. .. .. .. 8
Chapter Two: Literature Review
An Overview of 21st Century
Library Services.. .. ..
. 9
Trends in Polytechnic Libraries .. .. .. .. .. ..
10
Competencies of Librarians in the 21st
Century.. .. .. .. 12
Qualities Services in Libraries .. .. .. .. .. ..
. 14
Essential Competencies needed by
Librarians .. ..
.. . 15
Methods of Acquisition of needed
competencies by Librarians …18
Challenges that threaten library skills
Acquisition.. .. ..19
Strategies for overcoming the challenges
of acquiring
Needed Competencies.. .. .. .. .. .. .. ..20
Review of Empirical Literature .. .. .. .. .. ..21
Summary of Literature Review .. .. .. .. ..
.. 28
Chapter Three: Research Methodology
Research Design .. .. .. .. .. .. ….
. 30
Area of Study .. .. .. .. .. .. ..
30
Population of the Study .. .. .. .. .. .. 30
Sample and Sampling Techniques.. .. .. .. .. 31
Instrument for Data Collection.. .. .. .. .. 31
Questionnaire.. .. .. .. .. .. .. ..
31
Interview.. .. .. .. .. .. .. .. .. 32
Validation of the Instruments.. .. .. .. .. ..
.. .32
Reliability of the Instruments .. .. .. .. ….. ..
32
Administration of the Instrument .. .. .. .. 32
Methods of Data Analysis .. .. .. .. .. .. 33
Chapter Four :
Presentation and analysis of Data .. .. ….
.. 34
CHAPTER Five:
Discussion of Findings, Implication, conclusion
and Recommendations
Discussion of findings .. .. .. .. .. .. .. 41
Conclusion .. .. .. .. .. .. .. ..
44
Implication of the study .. .. .. .. .. .. 45
Recommendations .. .. .. .. .. .. .. 46
Suggestions for further studies .. .. .. .. .. 47
Limitations .. .. .. .. .. .. .. ..
47
References .. .. .. .. .. .. .. .. … 48
Appendix I (Questionnaires) .. .. .. .. .. ..
53
CHAPTER ONE
INTRODUCTION
BACKGROUND
OF THE STUDY
Polytechnic education was formally
established in Nigeria
with the promulgation of Decree 33 of 1979. The main purpose of the polytechnic
education is to produce middle level technological manpower for the nation
economy. Polytechnic education is therefore part of the technical education
programme, which aims at providing practical and applied skills as well as
basic scientific knowledge to their products. This system of education
according to Attama (2007) was a shift from the
traditional university type of education, which is more or less purely
theoretical. He said the specific aims
and objectives for the establishment of polytechnics include:
[a] The production of high
level and middle manpower as appropriate in areas necessary for agricultural,
industrial, commercial and economic development of the country.
[b] The identification and
solution of the technological problems and the needs of the industry.
[c] The production of
technicians and technologists for direct employment in industries.
Polytechnic
education was therefore introduced based on the realization that the desire for
a better condition of living of the people and the overall development is very
much dependent on the level of acquisition of skills and basic scientific
knowledge. Onuh (1997) cited in Attama (2007)
observed that the nation’s progress and prosperity will be determined
not by wishful thinking or pious hopes but by the people’s ability to
understand and take optimum advantages of the potentialities for continued advances
resulting from a dynamic and progressive technology. Attama [2007] reiterated this
when he said that the possession of this ability and understanding requires
sound operations of economy as well as theoretical and practical knowledge of
technology.
Amongst
the first five Federal Polytechnics established in Nigeria
by the Federal Government, two were located in the North Central states of Nigeria. These are Federal Polytechnic, Idah located
in the ancient town of the then Benue State, but now Kogi
State and the Federal Polytechnic,
Bida in Niger State. Realizing the objectives and
goals for which these institutions were established, some state governments
follow the foot steps of the Federal Government to establish State Polytechnics
to produce high level and middle manpower for her industries. These states
within the North Central States are Plateau
State with Plateau State Polytechnic,
Barikin Ladi, Kogi State Polytechnic, Lokoja, Kogi
State, Benue State Polytechnic,
Ugbokolo, Benue State
and Nasarawa State Polytechnic, Lafia, Nasarawa State.
Federal Government later established more Federal Polytechnics in the country,
one of which is Federal Polytechnic, Nasarawa , Nasarawa State.
The aims and objectives of the
polytechnic education are achieved through teaching, research and the
dissemination of existing and new information, the accomplishment of which can
only be achieved through a functional library.
Polytechnic libraries play vital role in the attainment of these
objectives. Libraries should therefore be seen as integral part of polytechnic
education. Re-affirming the importance of libraries in an education system,
Aguolu (1989) stated thus:
We cannot expect an excellent academic
programme in any educational
institution without the support of well – equipped libraries. Libraries in
schools, colleges of education, Polytechnics and universities are not adjunct
to their institution but an integral part of them. They are the hub from which all
intellectual activities should radiate
to all academic and research programmes.
Polytechnic libraries are therefore an important organ in
polytechnic education. The academic health, intellectual vitality and the
effectiveness in the provision of these technological skills and basic
scientific knowledge depends largely upon the state of the library. Fabunmi
(2004) described library as the engine room and power house where information
are collected, processed, stored and retrieved for use by users.
The basic need for the establishment of libraries in the
polytechnics like any other academic libraries is to partner with the
institution in attaining the objectives for which they were set to achieve. According to Ajibero (1992) the place of
libraries in Polytechnics are very high because they provide information not
only for education but for scientific and technical progress as a whole through
the use of information both inside and outside the Polytechnic. He concluded that the Polytechnic is as good
as its library. This comment implies
that any Polytechnic without a functional library is as good as saying it is
not a Polytechnic. The library objectives therefore must be in congruence with
the polytechnic objectives. These objectives are fulfilled by the library
through the provision of adequate and quality information service to the
users.
The responsibility for the acquisition of relevant
information sources, storage, processing and provision of effective services
rest with the librarians and in some cases on the library officers. The librarians are those who must have
obtained at least a first degree in Library and Information Science and
accepted by the Librarians Registration Council through Decree 12 of 1995 and
by law, entitled to practice for all purposes as a librarian in the
country. The library officers who at
times carry out these functions are those who must have obtained a Diploma or
Nigerian Certificate in Education (NCE) in Library and Information Science from
any library school.
All services provided in the libraries are user centred.
Udoka (2000) also stressed that entire human and material resources in the
library are put in place for the purpose of providing effective services to the
users. Quality library services are
services that are capable of providing the right information to users within a
short period of time. Fabunmi (2004) explains quality services as information
services to users that are timely in delivery, meet users needs, easy to
understand and use.
Libraries are now being
supplemented and transformed with the introduction of Information Communication
and Technology (ICT). The introduction
of Information, Communication and Technology has brought about the globalization
of information Globalization of information is characterized by the breaking
down of artificial barriers to the free flow of information, knowledge,
services and people across national boundaries.
This development has brought about a shift from traditional libraries
with site – specific collections to virtual or digital libraries where
information and knowledge have no geographical boundaries. According to Omekwu (2008) globalization has
brought a situation where information sources are no longer localized or
limited by time and space but dynamic, digital and seamless. The implication of this development he argued
are:
- Libraries
are now situated in cyberspace.
- Library
services are no longer constrained by time of opening and closing hours.
- Library
users can access services in libraries beyond their own, beyond their country
and continent.
- The
virtuality of information resources means that millions of users can access
resources at the same time.
Today, the philosophy of
ownership of information has therefore been challenged by a new philosophy of
access to information thus, changing the ways librarians provide information to
their users.
Users needs have also changed
in line with the modern demands. Various
services are now been requested and offered to patrons without necessary seeing
them. This has created a faceless type
of readers. Virtual reference are also
been used to support distance education in institution. Users can also ask various current
information on a particular subject within a limited space of time. These developments invariably mean more
challenges on the part of the librarians as custodian and mediators who have
the responsibility for the acquisition of relevant information resources,
storage, processing and making them available to the users in the best way to
achieve the aim and objectives.
Providing these services in this era of change is dependent on the
librarians’ level of competencies.
Competencies according to Omekwu (2003) relate to the librarian’s knowledge of information sources, access, technology, management and the ability to use this knowledge as a basis for providing the highest-level quality information services to their users. He stated further that competenticies relates to skills, attitudes and values that enable a practitioner to work efficiently, be a good communicator, focus on continuing education or learning throughout their careers, demonstrate the value added nature of the contributions and remain flexible and positive in an ever-changing environment. Murphy (1999), Corbin (1993) and Mohmood (2003) explained competencies in terms of skill oriented behaviours and observable actions measured against qualitative standards. Competency according to them is judged on whether or not learned, mental and physical tasks can be performed. Acquisition of competencies according to Onwubiko (2007) is important because, they help the library profession to adapt and survive in a rapidly changing academic environment. It is therefore imperative to have a list of competencies in Polytechnic libraries that will help in the survival and promotion of the academic libraries and librarians. The librarian’s competencies therefore determine the quality of service provided to readers thus, it is a gateway to providing quality library services.