BUREAUCRACY AS A TOOL FOR EFFECTIVE PERFORMANCE IN PUBLIC SECTOR (A CASE STUDY OF KWARA STATE POLYTECHNIC, ILORIN.)

TABLE OF CONTENT

Title page

Proposal                                                                    i

Certification                                                                ii

Dedication                                                                 iii

Acknowledgement                                                      iv

Table of content                                                                 vi

CHAPTER ONE

1.1    Background of the study                                     1

1.2    Statement of the study                                                2

1.3    The aims and objective of the study                     3

1.4    The importance of the study                                        4

1.5    Research methodology/ research question             5

1.6    Scope of the study                                              7

1.7    Limitation of the study                                         7

1.8    Definition of terms                                              8

1.9    Brief history of the case study                              9

CHAPTER TWO

2.1    Literature review                                                 13

2.2    Theoretical framework                                         15

2.3    Current trends in thinking                                    20

CHAPTER THREE

3.1    Research methodology                                                23

3.2    Sample and population of the study                      23

3.3    Source of data/data collection instrument              24

3.4    Method of data analysis                                       25

3.5    Research problem                                               27

CHAPTER FOUR

4.1    Data presentation                                               28

4.2    Presentation of data                                            28

4.3    Analysis of data                                                  28

4.4    Testing of hypothesis                                          36

4.5    Summary of the chapters                                    38

CHAPTER FIVE

5.0    Summary recommendation and conclusion            39

5.1    Summary of findings                                           39

5.2    Recommendation                                                        39

Bibliography                                                               41

Appendices                                                                42

Questionnaires                                                           43

CHAPTER ONE

• BACKGROUND OF THE STUDY

INTRODUCTION

        The performance of most organization both the private and public sector are mostly depends on organization structure.

        Bureaucracy in any organization brings efficiency and effectiveness to that organization as a method of organization design. Bureaucracy was popularized by max weber in 1922 in his work “the theory of social and economic organization” According to him, bureaucracy means office power, because it adopted its name from French “bureau” in French it means office while “cracy” being anglicized Greek word for power. The two words now join together (bureaucracy) means office power.

        Max weber became father of the day he gave definite meaning to that organization system. Bureaucracy which is the same with public service organization is characterized with highly degree of specialization between the service and department. The bureaucracy approach to organization design is highly intended to control the affairs of organization structure by ensuring a high level of predictability in every workers behavior.

Through the application of general roles and procedures, the bureaucratic system ensure that the workers and as well as the customers of the public services receives fair treatment.

Bureaucracy as the traditional approach to public service postulates a system based on the legitimacy of control by the superior and the obligations of obedience by in nature and enforced by a system of sanction or reward.

• STATEMENT OF THE STUDY

As bureaucracy a tool for effective performance in the public sector, effort are not made to set pace or tempo for measurement, type and basic uses of organization relevant for varying level of effectiveness and efficiency requirement in the organization, this study is therefore intends to solve the problem.

However, the empirical investigation of the study was based on the academic situation using Kwara State Polytechnic as a case study.

• THE AIMS AND OBJECTIVE OF THE STUDY

Bureaucracy is purposely chosen as a focus to its importance to an organization. I therefore see this as paramount to the understanding of organization performance with particular reference to Kwara State Polytechnic Ilorin.

The aims and objectives of this study includes: