AN EVALUATION OF THE PROBLEMS OF HUMAN RESOURCES SHORTAGE IN GOVERNMENT ESTABLISHMENT (A CASE OF IMO STATE BOARD OF INTERNAL REVENUE OWERRI)

Abstract

The success of any organization depends on its human resources which determines the organizational level of productivity as well as the nature or quality of services rendered by the organization. This is why entrepreneur seek to employ high level manpower and develop the existing ones for effective and efficient productivity. Therefore, the existence of human resources shortage in government establishment with particular reference to imo state board of internal revenue owerri made the researcher to embark on this study. The researcher made use of primary and secondary sources of data collection. The primary sources include questionnaire and interview while the secondary sources include textbooks and journal. Also the researcher made use of simple percentage method in data analysis, based on data collected, the researcher found out that the shortage of human resources in the board was as result of withdrawal, and retirements without replacement, government policies and programmes, and the gamut of all other related vices which by implication causes delay in the production of annual rolling plan. However the researcher includes and recommends that the government should take necessary actions to ensure that every of its establishment are adequately staffed, good and improved renummeration should be given to its workers and there should be no more delay in payment of government employees.

TABLE OF CONTENTS

Title page –      –      –      –      –      –      –      –      –      –      i

Certification    –      –      –      –      –      –      –      –      –      ii

Dedication      –      –      –      –      –      –      –      –      –      iii

Acknowledgement  –      –      –      –      –      –      –      –      iv

Abstract –      –      –      –      –      –      –      –      –      –      v

Table of contents    –      –      –      –      –      –      –      –      vi

CHAPTER ONE:

1.0  Introduction    –      –      –      –      –      –      –      –      1    

1.1  Background of the study –      –      –      –      –      –      1

1.2  Statement of problems  –      —    –      –      –      –      4

1.3  Objectives of the study  –      –      –      –      –      –      5

1.4  Research question –      –      –      –      –      –      –      6    

1.5  Statement of hypothesis –     –      –      –      –      –      7

1.5  Significance of the study –      –      –      –      –      –      8

1.6  Scope of the study –      –      –      –      –      –      –      8

1.7  Limitations of the study –      –      –      –      –      –      9

1.8  Definition of terms  –      –      –      –      –      –      –      9

CHAPTER TWO:

2.0  Literature review    –      –      –      –      –      –      –      11

2.1  Introduction    –      –      –      –      –      —   –      –      11

2.2 levels of human resources     –      –      –      –      –      15

       Reference       –      –      –      –      –      –      –      –      16

CHAPTER THREE:  

3.0  Research design and methodology –     –      –      –      19

3.1  Introduction    –      –      –      –      –      –      –      –      19

3.2  Research design     –      –      –      –      –      –      –      19

3.3  Sources/ Methods of data collection      –      –      –      –      20

3.4  Population and sample size    –      –      –      –      –      20

3.5  Sampling techniques      –      –      —    –      –      –      21

3.6  Validity and reliability of measuring instrument    –      21

3.7  Method of data analysis  –      –      –      –      –      –      22

CHAPTER FOUR:

4.0  Presentation and analysis of data   –      –      –      –      23

4.1  Introduction    –      –      –      –      –      –      –      –      24

4.2  Presentation of data       –      –      –      –      –      –      –      26

4.3  Analysis of data      –      –      –      –      –      –      –      26

4.4  Test of hypothesis  –      –      –      –      –      –      –      29

4.5  Interpretation of data    –      –      –      –      –      –      36

CHAPTER FIVE:

5.0  Summary, conclusion and recommendations –      –      38

5.1  Introduction    –      –      –      –      –      –      –      –      38

5.2  Summary of finding       –      –      –      –      –      –      –      39

5.3  Conclusion      –      –      –      –      –      –      –      –      40

5.4  Recommendations  –      –      –      –      –      –      –      41

Reference       –      –      –      –      –      –      –      –      42

CHAPTER ONE

1.0  INTRODUCTION

1. BACKGROUND OF THE STUDY

A research in these areas of insufficiency of the human resources in various government establishment, focusing on the Imo State Board of internal revenue Owerri. The problems of human resources shortage in government establishments have become so obvious that it can neither be under estimated nor over emphasized. People may be wondering why we still have shortage in human resources supply while most able bodies youths and adults in the society are responsible for this status quo.

Never the less, a number of investigation have been carried out to prove the authenticity of the fact. That, “the abilities of the personnel officers to sought out and employ befitting manpower, know the right quality and quantity of manpower needed, inadequate motivation and staff improvement method, retirements resignation and withdrawers without replacement, government policies and programmes, class struggle and personality clash as well as delay in the payment of government workers” have been elucidated as being responsible for the shortage of workers in government establishments particularly in the Imo state board of internal revenue owerri.

In addition, some interview with government worker and officials revealed that government stopped employing human resources as far back as 1984. This continued till 1986 when the structural adjustment programme (SAP) was introduced. This invariably put embargo on recruitment until recent times.

Finally, the question still remains how can we achieve societal objectives without enough human resources? Can twenty people perform the job of two thousand people? No way, this is due to the fact that human resources are very vital in organization as it controls productivity and coordination in an organization as well as determine the usefulness of other resources in the organization. So the work is set to find out the causes, effect and impact either positively or negatively to the organization and society at large and then make recommendation.