A STUDY OF THE FACTORS AFFECTING SECRETARIES PRODUCTIVITY IN SELECTED MODERN BUSINESS ORGANIZATION IN ENUGU METROPOLIS

A STUDY OF THE FACTORS AFFECTING SECRETARIES PRODUCTIVITY IN SELECTED MODERN BUSINESS ORGANIZATION IN ENUGU METROPOLIS

ABSTRACT

This research is an investigation into the problems affecting secretary’s product with the some selected business organization.

In pursuance of this investigation, four research objectives were used.  The researcher utilized survey method.  The data were gathered mainly though questionnaire.  Thirty (30) copies of questionnaire were given to six organizations and the number returned was twenty 920) duly comoleted.  The data generated were then presented, analysed and interpreted using simple percentage table.

Finding based on the finding above, the following recommendation were made, that the secretaries should be given the opportunity to perform their duties that should make them their mutative, modern office equipment should be made available to secretaries to influence their productivity and the working involvement should be conducive for secretaries in order to enhance their performance.

TABLE OF CONTENTS

CHAPTER ONE

INTRODUCTION

1.1              Background of the study

1.2              Statement of the problem

1.3              The objective or purpose of the study

1.4              Scope or delimitation of the study

1.5              Research questions

1.6              Significance ragisterls of the study

1.7              Definition of terms

CHAPTER TWO

REVIEW OF LITERATURE

CHAPTER THREE

METHODOLOGY

3.1              Research design

3.2              Area of the study

3.3              Population of the study

3.4              Sample and sampling procedure

3.5              Instrument for data collection

3.6              Validation of the research instrument

3.7              Reliability of research instrument

3.8              Method of administration of the R. instrument

3.9              Method of data analysis

CHAPTER FOUR

DATA PRESENTATION AND RESULTS

SUMARY OF RESULT / FINDINGS

CHAPTER FIVE

DISCUSSION, IMPLITATION AND RECOMMENDATION

5.1              Discussion of results

5.2              Conclusions

5.3              Implication of results

5.4              Recommendation

5.5              Suggestion for further research

5.6              Limitation of the study

References

Appendix

LIST OF TABLES

Population of study

Administration of the research instruments

Resource on motivation of secretaries

Response in professional skill of secretaries

Response on secretaries office challengies

Response on availability of modern

Business equipment and officer machines

Response on commendation gap between the secretaries and their executives

Response on physical working conditions of secretaries

Response on supervision of secretaries

A STUDY OF THE FACTORS AFFECTING SECRETARIES PRODUCTIVITY IN SELECTED MODERN BUSINESS ORGANIZATION IN ENUGU METROPOLIS