A STUDY OF EFFECT OFFICE ENVIRONMENT ON THE SECRETARY’S JOB PERFORMANCE

ABSTRACT

This research work is titled “a  study of the effect of office  environment for secretaries Job performance” identifying and employing possible techniques applicable  and base on the result make recommendation and decision. However, the  cause of  these work  the researcher review  some relevant literature necessary    for the work and duties were collected which include questionnaire, tax journal and other information circular. The data collected in the questionnaire were analyzed using simple percentage method and chi-square  and the following  were tested.

Hypothesis 1 How secretaries who work on  an unsafe  office environment makes a very clear distinction  between fact and  motion.

TABLE OF CONTENTS

TITLE PAGE                                    

APPROVAL PAGE                                                  ii

DEDICATION                                                        iii

ACKNOWLDEGEMNT                                             iv

ABSTRACT                                                           v

TABLE OF CONTENTS                                           vi

CHAPTER ONE

1. Background of the study                                   1
   1. background of the study                            1
   1. statement of the problems                         5
   1. purpose of the study                                 5
   1. research questions                                    6
   1. scope of the study                                    7
   1. significance of the study                            8
   1. Deliminations of the study                         9

CHAPTER TWO

• Literature review                                             11
  • The secretary and environment                   12
  • Classification of the office environment        16
  • Office decoration                                      23                       
  • Summary of literature review.                           24

CHAPTER THREE

• Research methodology                                     27
  • Design of the study                                   28
  • Area of study                                           29
  • Sample and  sampling techniques                29
  • Population of study                                   30
  • Instruments for data  collection                  30
  • Method  of data  distribution and collection  31
  • Method of data analysis.                            32

CHAPTER FOUR

• Presentation, analysis and interpretation of data  34
  • data presentation                                      35
  • Data Analysis.                                          36

CHAPTER FIVE

• Summary, conclusion and recommendation         46
  • Summary                                                46
  • Conclusion                                               48
  • Recommendation                                      49

References                                               52

Appendix

CHAPTER ONE

1. O INTRODUCTION

1.1 Background   Of The Study

          Behind every successful man there is a woman so  runs and adage. Similarly behind any  successful organization there must be a  competent secretary  for smooth  and efficient running of the daily business. Therefore it will be  incompetent  to proceed with the above mention topic without defining who is a secretary , to many people and employer who sits behind a type writer is a secretary and  almost  every one who is involved in a secretarial work in the office may be referred to as a secretary due to the multifafirious nature of work secretary does, the above assumption becomes rather mere misconception going by the  definition.

WHO IS A SECRETARY?

According to the national secretaries associated of America, a secretary is an  assistant to an  executive posing mastery of office skills and ability to assume responsibility, without direct supervision who  display initiatives exercise judgment and makes decision without the scope of her authority.

Recently, there has been a  general observation  that secretarial workers are not very productive.

But productivity appear to depend on any factors prominent among which is it has been shown that poor management can lead to low morale and low productivity. Given that this is so, what is then quantity of the environment under which most of our secretaries work ?. These does not appear to have been a systematic investigation directed to evaluation of the quality of the environment under which our secretaries work.

In addition to the  foregoing, it is  notable   that  the effect of office environment on the secretaries job performance of secretaries expected to be used at work. This question found are asked.

• “does she  have the aptitude”
• “ can  she be knowledgeable”
• “can she be pertinent  to take up the tedious and strenuous work of a secretary”

If  the  see questions are in the  affirmative, invariable productivity can be hampered by not providing the adequate physical condition., office machine and equipment are even  the man power.

In all, this topic shall give concern to the prerequisites needed for the effective productivity in the office  environment  of the secretary.